Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with site themes and platforms like Etsy, Google, and Amazon. It offers features such as response to reviews, storage of reviews, and display of ratings, reviews, and customer photos. The app's widgets are highly customizable and blend well with store designs. Its automated email system and AI response feature enhance customer engagement. The support team is praised for their quick and effective problem-solving, including offering custom code. The app is competitively priced, making it suitable for small businesses. Merchants have reported an increase in conversion rates and customer engagement after using this app.

February 21, 2024

I have been using Fera for a few months and I am happy with the amount of customization it offers for your widgets. Also, the review process is simple and so easy! Their customer service team is always very quick to assist. Thank you for your help!

Dreamy Crystals
United States
5 months using the app
April 10, 2024

Serves us well! User-friendly, easy to navigate, and very responsive support (I just got a response in less than 2 minutes). Definitely recommend!

Boldman's Real Coffee
United States
8 months using the app
March 20, 2024

So far so good happy to get product reviews as we are not getting so much of Google reviews in my business.

Sydney Appliances Outlet
Australia
Over 1 year using the app
February 15, 2024

iFera has been a gem to our hot sauce company. I really llke the app and it's features. It's easy to use which makes it great for customers to give their feedback and the customer service is outstanding. I like the way the app keeps growing and innovating.

Emmaline's Hot Sauce
United States
Over 2 years using the app
April 5, 2024

Helps display google reviews on my website with authority! :D Highly recommend!

Kariko
Australia
Over 1 year using the app
March 5, 2024

Great back-end interface, easy to install and operate. Looks great on our website. Customer service is responsive and super helpful.

WE THE FREE SIGN CO.
United States
5 months using the app
March 19, 2024

This has been excellent for me. I imported in my reviews from etsy to begin with and now I manually add the reviews for the products that are on my shopify store.

Basically Beachy
United States
4 months using the app
March 19, 2024

Fera is a great platform for e-commerce store reviews. We use it to collect customer reviews, it has been a game-changer. This assists us in ensuring a part of our social proof is taken care of and generating trust with potential customers. If we experience bumps along our way, their support team provides excellent service, troubleshooting and guiding us through our app issues. Thank you Fera team, keep up the great work!

Self-Love Collection
South Africa
26 days using the app
January 11, 2024

Have been using this app from the start and I loved using it ever since. They recently rolled out an update, and it has been amazing! The new look of this app looks amazing. Best quick service, team is very helpful. Special thanks to Holden for setting things up for my store.

Frenchy Cosmetics
Netherlands
8 months using the app
Fera Commerce Inc replied April 1, 2024

Thank you so much for your review ❤️

It is so great to hear that you have loved using our app and have liked our new 3.0 update, and the way that it looks on your website!

Please reach out to us at any time if you need anything 😁

March 15, 2024

Great customer service and phenomenal product! Been using Fera for over four years now

Lyons Crafted
United States
Over 1 year using the app