Reviews (5,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer trust and engagement through authentic reviews, which helps increase store visibility and sales. It features capabilities like importing reviews from platforms such as Amazon, Etsy, and Trustpilot, and offers customizable widgets that fit various website themes. The app supports customer photos and videos in reviews and includes AI-powered tools for efficient review management. Merchants praise its user-friendly interface and reliable performance, with a support team known for quick and effective real-time assistance via live chat. This app is noted for its seamless integration with Shopify, significantly boosting online store rankings and sales.
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This is a great app! We've been using it for over a year, and our little pottery studio has racked up almost 1500 reviews. We worked with Fera's support team to reposition where the reviews show up on our site so that they can more easily be seen by customers browsing for our pots. We have a very loyal and appreciative customer base, but I think all the positive reviews really help us get more first time orders.
When we ran into trouble Roel stepped right in and helped us troubleshoot and solve the problem quickly. All this on a major holiday! So grateful for the quick and knowledgable help and support! Made our day
What a great experience with this app! I needed some help with the set up of some tinge and the team members helped me so fast! Awesome experience working with this app!
Just awesome for our business as we can reply via our own words or the amazing AI, and it is visable on our website for future business too.
Easy to use
This is an awesome app. It allows my customers to give their feedback. And for future shoppers to see.
I've been using the free Fera plan for a while now on my site https://inspiredspark.com.au/ and am super happy with the funtionality. Their chat support is exceptional and there whern you need it.
Fera was easy to set up and I started getting reviews right away. I needed help installing a widget to my front page and an agent was available in less than a minute to walk me through it.
Fera product review app, is a really excellent tool, extremely easy to use and operate, adds immediate value to any store or website.
I've been using Fera for quite a while now and it's great!! Very customisable widgets and options for store reviews for service based websites as well as e-commerce stores. Outstanding customer support from Roel too means it's a 10 out of 10 from me :)
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We are so happy to hear that you enjoy the different options and customization options!
Please reach out to us again at any time if you need anything 🙂
Using the Fera free plan. App integrates seamlessly with our store. Every time I need support with something, the Fera team is prompt, friendly, and knowledgeable. I'm happy with my choice to use Fera and the free plan works for our needs as a small business.
Thank you for your review ❤️ It’s wonderful to know that you are enjoying our app and have had a great experience with our support team as well!
Please reach out to us at any time if you need anything 🙂