Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatility and seamless integration with e-commerce platforms. It's praised for its ability to import reviews from various sources, enhancing customer trust. The app's customization of widgets and simple review process are also appreciated. Its user-friendly interface and automated email system for review prompts are seen as beneficial. Merchants commend the responsive support team and unique features like syncing reviews with Google Shopping and allowing customers to upload images and videos with their reviews.

April 25, 2024

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

KIDZADORA
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!

As always, please reach out to us at any time if you need anything 🙂

May 8, 2024

This app is great for reviews! I can collect reviews from my Shopify store, and our best features include synching Amazon products to our Shopify products so we show Amazon reviews on our website, which is amazing. We also really like that we can also import reviews from Trustpilot into Shopify. The app looks great on our website. We were able to get a great deal for the subscription so we're very happy with this app. Also, their support team is very helpful. 10 out of 10.

FH Group Auto
United States
6 months using the app
May 22, 2024

Great customer service! Quick responses and very kind. I’ve been using this app for a long time now and it’s a really great addition to my shop with many cool widgets & customization.

lunalynnshop
United States
Over 1 year using the app
May 7, 2024

Excellent App & Great Support Team. Anytime we've had any questions the Fera Team have been brilliant & onto it immediately, talking with real people and getting fast results. Love the new designs too.

Highly recommend!

KiwiSmile
New Zealand
About 2 years using the app
May 2, 2024

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

Bliss Inspire
United States
12 months using the app
May 13, 2024

Fera's review app works seamlessly with our Shopify site. Their customer service team is first class. They respond within minutes and resolve any needs immediately. We can't recommend Fera enough! Implement this app today, and we promise you won't regret it.

The Feel Good Company
United States
About 2 years using the app
May 15, 2024

Customer support is awesome. So helpful and quick to assist. The app has really elevated our customer confidence in purchasing and we can see that in the extra sales coming through after install. Thanks Fera

Mount Kiwi
New Zealand
9 months using the app
April 10, 2024

The team at Fera are very responsive and really go the extra mile, creating code and adding it to your site if required. Holden helped me create an "anchor / button link" in Shopify so that I could direct customers to the Fera reviews section when I wanted to. It was a bit of a process, but he was very polite, helpful and patient!

stok.
New Zealand
3 months using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

It is wonderful to know that you are liking our app and have had a great experience with our support team and Holden in particular!

As always, please reach out to us at any time if you need anything 🙂

May 11, 2024

These people thought of everything. And they made sure it's well organized in an easy to understand UI.
With the help of amazing specialists, like Holden, you will never be stuck with anything related to reviews.

Tendra
Lebanon
6 months using the app
May 11, 2024

Fera support team is one of the best on the entire shopify marketplace. They are quick and helpful and go above and beyond for their users. They have helped me countless times with various custom css editing for not only their app but also assisting me with anything i need in general. The team goes above and beyond and I couldnt reccomend any app more than theirs.

Saurin Jiya
United States
6 months using the app