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Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with platforms like Etsy and various shop themes. Its user-friendly interface, ability to respond to reviews, and automated email system for gathering new reviews are highly valued. The app's standout feature is prompting customers for reviews post-purchase, enhancing online reputation. It offers extensive customization, responsive customer service, and supports multi-lingual reviews. Many find it cost-effective and effective in boosting credibility, trust, and conversion rates.

November 29, 2023

Responsive staff when problems arise, app is easy enough to use as well

Drippco Caffeinated Hot Chocolate
United States
About 2 years using the app
October 5, 2023


United Arab Emirates
Almost 6 years using the app
December 7, 2023

I run a handmade e-comm business with a limited budget for shopify apps. Honestly, I usually try to find DIY workarounds when someone suggests getting an app, BUT FERA IS WORTH THE MONTHLY FEE. Functionality, customization, customer support- it's all been so good and I've had it for at least 2 years now. Most days I forget it's even there because it runs smoothly and isn't something I worry about spending money on.

Irina Victoria Jewelry
United States
Over 1 year using the app
November 17, 2023

An amazing app and the best customer support I have experienced from an app.

Lash Theory
Over 1 year using the app
October 18, 2023

Perfect, thanks you for your helpp !!

Poudré Bijoux
About 2 years using the app
November 13, 2023

Amazing app, nothing is too much trouble and it's a critical business tool. Thank you 6/5

Skin Elixir UK
United Kingdom
About 1 year using the app
November 2, 2023

Great app, never breaks and works well. Highly recommend.

Over 1 year using the app
November 8, 2023

Very quick and helpful customer service. Very happy with the app overall!

About 1 year using the app
October 29, 2023

Fantastic, so easy to use!

Oh-Spit Baby Burpware
About 1 year using the app
October 20, 2023

Customer service is very responsive, the app works well and I love that it automatically sends emails to my customers and also allows to import verified reviews from other platforms

Over 1 year using the app