Fera 商品評論

I've been using this app for over a year now, and I couldn't be more satisfied. It's exactly what I needed to showcase customer reviews. It offers several widgets to adapt reviews seamlessly to different pages on your site. One of the features I love is the ability to set up automated review request emails and fully customize them to fit my needs. The customer service team was patient and professional in resolving a few issues during the app's integration with my theme. Everything was resolved quickly, and it works perfectly now. I highly recommend this app to anyone looking to display reviews on their site!

Fera is a very intuitive tool for managing the reviews on your shop. Additionally the help desk they have is amazing, the team is super reactive and provides concrete solutions right away. Thanks a lot Fera!

Am completely new to this ecommerce shebang, the Fera app was so easy to follow and understand, and will be way benefical for my biz! Thank you!

I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the
company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service.
Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with

Great service provided. Really created trust on the website for our customers being able to clearly show our great customer reviews. Easy to use and customer service has been great.