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The team have been fantastic at sharing insights on checkout abandonment, helping us in great detail to make changes and take the load off of our small team! We have so far seen positive uplifts from the changes we have made and looking forward to continuing the partnership.
We’ve been collaborating with Fero for a few months now, and it’s been an excellent experience! Chris is highly responsive, transparent, and communicates effectively, offering valuable advice along the way. While we’re still in the process of gathering more data, the initial results are already very promising.
FERO has been great for our store! It’s incredibly easy to use, boosts conversions, and provides valuable insights into our customers and their behavior.
The platform is fantastic, and the team behind it is amazing! I highly recommend this app – it’s just great!
FERO is exceptional platform for gaining a broader and deeper understanding of your customers, including their online shopping motivations and anxieties. It’s become an indispensable part of our marketing eco system. Their team of data scientists are clearly very switched on, putting them at the forefront of the drive to more precisely and effectively address end customer concerns in a way that directly influences their purchasing behaviours.
An essential tool for anyone looking to gain deeper insights into their customer base, and drive more effective marketing efforts!
Really impressed with this app - had it installed for a couple of months now and it's already delivered great results for our checkout flows.
The team at FERO are also super responsive and friendly, couldn't recommend it highly enough!
We've been working with Fero for roughly a month so far and are already seeing improvements. Very hands on and in depth account support, and quick responses to enquiries. Super impressed!
Chris and the Fero team were fantastic, easy to set up and hit the ground running. We're better able to talk to our customers in a personalised way that ultimately delivers both a better experience to our customers but also a better uplift to our metrics.
Fero has been a great tool for understanding our customers better. The Checkout Companion provides valuable insights into shopping patterns, enhancing our marketing efforts. The team is responsive and supportive—highly recommend for better customer understanding!
We've had the Checkout Companion running for two months now, and so far loving the results! Interesting for learning more about customer behaviour and recognising certain patterns. Recommended!