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The team have been fantastic at sharing insights on checkout abandonment, helping us in great detail to make changes and take the load off of our small team! We have so far seen positive uplifts from the changes we have made and looking forward to continuing the partnership.
FERO is exceptional platform for gaining a broader and deeper understanding of your customers, including their online shopping motivations and anxieties. It’s become an indispensable part of our marketing eco system. Their team of data scientists are clearly very switched on, putting them at the forefront of the drive to more precisely and effectively address end customer concerns in a way that directly influences their purchasing behaviours.
An essential tool for anyone looking to gain deeper insights into their customer base, and drive more effective marketing efforts!
Really impressed with this app - had it installed for a couple of months now and it's already delivered great results for our checkout flows.
The team at FERO are also super responsive and friendly, couldn't recommend it highly enough!
We've been working with Fero for roughly a month so far and are already seeing improvements. Very hands on and in depth account support, and quick responses to enquiries. Super impressed!
We've had the Checkout Companion running for two months now, and so far loving the results! Interesting for learning more about customer behaviour and recognising certain patterns. Recommended!
Fero has been a great tool for understanding our customers better. The Checkout Companion provides valuable insights into shopping patterns, enhancing our marketing efforts. The team is responsive and supportive—highly recommend for better customer understanding!
Chris and the Fero team were fantastic, easy to set up and hit the ground running. We're better able to talk to our customers in a personalised way that ultimately delivers both a better experience to our customers but also a better uplift to our metrics.
Highly recommend this, has been great as a tool for us to gain a deeper understanding & increase checkout conversions. A very knowledgable & helpful team too.
Fantastic platform for understanding your customer behaviour and setting targeted emails.
The team is very supportive and committed!