FetchApp

FetchApp

Free plan available. Additional charges may apply.
Rating (4.1)
Reviews
Developer
FetchApp

Highlights

Speed tested
  • No impact to your online store

About this app

Launched

June 02, 2009

Languages

English

Integrates with

WooCommerce, PayPal, BigCommerce, Custom API, FoxyCart

FetchApp seamlessly integrates with your store to automate delivery of your digital products.

Flexible to Your Needs Attach multiple files to a single product, associate a single file with several products or restrict downloads by time, quantity, or both. Easy Order Management Receive orders through multiple carts and gateways and manage in one place. Manually expire, reopen and resend orders at any time. No commission fees We don’t take commission on your sales. Our low monthly fees are based only on your storage needs Free & self-hosted plans also available

  • Automatically sends files directly to customers when your digital products sell
  • Update Buyers feature allows you to send updated releases to previous customers
  • Restrict downloads by time, quantity, or both
  • Upload license keys to be delivered along with your digital downloads
  • Receive orders from multiple platforms with centralized revenue & download stats

Pricing

Free

Free

  • 5MB Storage Space
  • Limit 25 Orders/day* Simple sign-up and no credit card required
  • All features available in every plan

$5 Monthly

$5/month

  • 50MB Storage Space
  • Unlimited Orders and Bandwidth
  • All features available in every plan

$10 Monthly

$10/month

  • 2GB Storage Space + Use your own storage
  • Unlimited Orders and Bandwidth
  • All features available in every plan

$20 Monthly

$20/month

More plans available to fit your storage needs!

  • 5GB Storage Space
  • Unlimited Orders and Bandwidth
  • All features available in every plan

Free

Free

  • 5MB Storage Space
  • Limit 25 Orders/day* Simple sign-up and no credit card required
  • All features available in every plan

$5 Monthly

$5/month

  • 50MB Storage Space
  • Unlimited Orders and Bandwidth
  • All features available in every plan

$10 Monthly

$10/month

  • 2GB Storage Space + Use your own storage
  • Unlimited Orders and Bandwidth
  • All features available in every plan

$20 Monthly

$20/month

More plans available to fit your storage needs!

  • 5GB Storage Space
  • Unlimited Orders and Bandwidth
  • All features available in every plan

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

39 reviews
Overall rating
4.1
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
October 27, 2022

I have used this app very successfully for the past 2 years without problem. However over the last 48 hours I struck a problem uploading files - FApp told me the files were successfully uploaded and I went ahead and attached them to my products - without any warning that the files were "created" but not in fact "uplpaded". So when I sent the email out with the updated files (to over 300 customers), they were unable to download because the files were not there. FApp told me the problem was the browser at my end. I cleared the settings of all browsers without luck. I then got our IT guys involved (at $$) who also could not upload using their computers. Long story short after 2 days FApp tells me it was a naming issue (I had "+" symbol in the name). My very first ticket I asked if it was a naming issue and this seem to be ignored. In the mean time I had some very frustrated customers and FApp seemed to have no sense of urgency re my issue. Good app but poor customer service (particularly untimely) in times of need.

The Sewing Revival
New Zealand
Time spent using app: Over 2 years
May 19, 2022

The app was working fine for 3 months even though the GUI design is sloppy and looks old, but now suddenly does not deliver the license key to my customers or shows new orders in the order section. I've been dealing with all and sending everything manually because it just stop working. Also today I found that I can not login to my account with them. Whatever is going on if they fix it, I get back to using it but for now, I when with the competitor.

KingdomDTF.com
United States
Time spent using app: 10 months
FetchApp replied May 20, 2022

I'm so sorry to hear about these issues! We would be happy to assist if you'd like to open a ticket with support@fetchapp.com.

March 17, 2022

I'm just in shock! I have been using this app for 3 months without any problems. But yesterday, emails to my customers just stopped being sent. And I can't log in to the app. FetchApp writes that my store does not exist. I'm terrified, my customers are waiting for their order! I sent about 5 messages to tech support and they are silent! I It was 2GB of content now just evaporated!

Mage Templates
Poland
Time spent using app: 3 months
FetchApp replied March 17, 2022

We are so sorry to hear about this! We restored your account this morning and wrote back via email. The issue was caused by a form submission that was accidentally translated on the browser-side. No data was lost, however, and you should be able to import any orders that may still be missing. We will be happy to assist you with anything you may need to make this right!

About this app

Launched

June 02, 2009

Languages

English

Integrates with

WooCommerce, PayPal, BigCommerce, Custom API, FoxyCart

Built by FetchApp

About FetchApp

1 app

4.1 average rating

13 years building apps for the Shopify App Store

Support

Send a message

support@fetchapp.com

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