Fetchify Address Correction

Fetchify Address Correction

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11 août 2021

The app worked initially but lately the App is not working and the App is changing delivery addresses that customers are entering for billing to somewhere close but not the actual delivery address.

Beaumonde
Royaume-Uni
Environ 2 mois d’utilisation de l’application
ClearCourse Business Services Limited T/A Fetchify a répondu 11 août 2021

Hi,
Sorry to hear you've been having some issues. As per our support conversation last week we're pleased to let you know that our latest update to the app includes revised user journey with clearer calls to action and options to Keep or Update the address.

If you'd be willing to give the service another try we would welcome further feedback on the developments.

Many Thanks

Modifié le 30 juin 2021

It works, however the notification is not very noticeable. Note that you need to test it on a shippable item!

Yogo
États-Unis
Environ 21 heures d’utilisation de l’application
ClearCourse Business Services Limited T/A Fetchify a répondu 30 juin 2021

Hi, sorry to hear you're having issues with the app. Could you drop a screenshot of the addresses you've tried and seen the issue with to support@fetchify.com and we'll get it looked at asap!
Thanks

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