FigPii AB Testing & Replays

FigPii AB Testing & Replays

$49.99 /měsíc. 14denní zkušební verze zdarma.
Hodnocení (4,4)
Recenze
Vývojář

Důležité informace

Vytvořeno pro vaši firmu
  • Použití přímo v prostředí administrátora Shopify

O této aplikaci

Uvedena

15. prosinec 2021 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Google Analytics, FigPii

FigPii will help you find the actionable data and turn them into conversions on your site.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more. více
  • A/B Testing with an easy-to-use interface and wizard
  • Visualize where visitors click using Heatmaps
  • Record & replay visitor actions on your site
  • Hear directly from visitors through polls

Cena

14denní zkušební verze zdarma

Starter

$49.99/měsíc

$149.99 for 30,000 Visitors, $299.99 for 60,000 Visitors, $449.99 for 100,000 Visitors

  • 10,000 Visitors Per Month
  • 30-DAY MONEY-BACK GUARANTEE
  • Unlimited AB Tests
  • Unlimited Heatmaps
  • Unlimited Recordings
  • Unlimited Polls

Starter

$49.99/měsíc

$149.99 for 30,000 Visitors, $299.99 for 60,000 Visitors, $449.99 for 100,000 Visitors

  • 10,000 Visitors Per Month
  • 30-DAY MONEY-BACK GUARANTEE
  • Unlimited AB Tests
  • Unlimited Heatmaps
  • Unlimited Recordings
  • Unlimited Polls

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 7

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 57 % hodnocení s 5 hvězdami
  • 43 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
Datum úprav: 5. leden 2024

Update 1/5/23: I'm updating my previous review to 4 stars based upon the progress and exemplary service I've received from David, who took over as my account manager. During the last week, David has worked tirelessly to address and overcome the issues that were causing the errors in reporting and to deliver upon the promises that were made previously by Reza for some changes in my back-end so the software could function as needed. He's been transparent, responsive (even over the holidays) and nothing short of fantastic. As I continue to use the software, I will update this review again to reflect the overall performance of it. I hope to be able to give it 5 stars.
Update 12/30/23: I received the below reply from David where he says I was responded to - eventually after I messages a few times, sent follow-up emails and scheduled another session where I was AGAIN promised that my issues would be resolved within a few hours. More than a week later after the initial promises were made (where Reza said it would take a few hours or a day at most), there's been no resolution. It took leaving this review to get a response. I also scheduled another call with Reza to give him one last chance and he no-showed which is extremely rude. Response within a few hours is laughable. I'd love to show screenshots of my "response times".
Initial Review 12/29: Zero stars. The worst app I've ever installed, including simple free apps. Forget about support or doing any kind of conversion analysis. The app can't track add to carts or conversions, so any "data" you get is bogus. I confirmed my installation was correct with the first call I had for onboarding, after which I thought it would be great. They needed to do a few things so I could use the tool properly. Here we are, 10 days later and no update. No response to messages. Don't bother submitting a ticket. Reza is the only one who seems to work there. He insists he'll get back to you within a few hours if you ever manage to get in touch but that doesn't happen. Trying to use this service has been nothing but a waste of time. Save yourself the headache.

Jade Alters
Spojené státy
Doba používání aplikace: 26 dny
Vývojář FigPii odpověděl 30. prosinec 2023

___ Update ___

Hello Jade -

I’m sorry you've had an unsatisfactory experience with our app. I have reached out to you via email and look forward to helping you to the best of my abilities.

Looking forward to hearing back from you,
Thanks.
_______________

Hello Jade,

Thanks for taking the time to leave this feedback. Please accept my apologies for your frustrations! This isn’t the experience we want any of our customers to have, and we understand your frustration.

Looking through our help ticketing system, I can see that our team was able to respond to your help tickets within several hours, and met with you twice to understand the issue and explained the process and the expected resolution timeline due to the holiday season.

We have a high standard of providing support to our customers, and you shouldn’t be an exception. We pride ourselves in providing world class support including users of our free plan.

Our team will be in touch with you as soon as possible, I’d also be happy to talk with you directly to help resolve this issue. You can get in touch with me at david.lee@figpii.com

I look forward to connecting with you soon.

Thanks - David from FigPii

8. březen 2023

This is one of the BEST apps I've used from the Shopify store, a very affordable price for the level of service and setup you get. We've been able to run some really interesting tests and I have to say the support is phenomenal - there is a learning curve to setup specific tests but I always get a quick answer back and Reza has hopped on a Zoom call a few times with me to answer questions and offer white-glove service for setting up tests. I highly recommend this app for AB testing needs!

Reprise Activewear
Spojené státy
Doba používání aplikace: 3 měsíci
7. květen 2023

Wasn’t sure if it was going to integrate with our existing analytics tools, but it did easily and without much hassle.

American Built Pro
Spojené státy
Doba používání aplikace: 3 měsíci
18. květen 2022

We use it for heat mapping the our store and then deciding on changing items above the fold. For example, what are real customers clicking on and why? How can we then achieve the best outcome, traffic, or sales from the best possible path? I can extract heatmaps as an image or share session recordings with my team members.

Glow Me Neon Signs
Austrálie
Doba používání aplikace: 7 měsíci
19. prosinec 2022

It does what it says very well and reliably. It also appears to be nearly instantaneous to the live events. We faced an issue with the initial setup but the support was great!

p1performance
Spojené státy
Doba používání aplikace: 4 měsíci

O této aplikaci

Uvedena

15. prosinec 2021 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Funguje s:

Google Analytics, FigPii

Vytvořeno partnerem FigPii

Informace o partnerovi FigPii

Průměrné hodnocení: 4,4

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 2

222 W Merchandise Mart Plaza, Chicago, IL, 60654, US

Podpora

Poslat zprávu

+1.248.270.3325

support@figpii.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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