FigPii AB Testing & Replays

FigPii AB Testing & Replays

Priser
$49.99 pr. måned. Mulighed for gratis prøveperiode.
Højdepunkter
Brug direkte i Shopify-administratoren
Bedømmelse
4,4 (6)
Udvikler
FigPii

FigPii vil hjælpe dig med at finde de handlingsrettede data og omdanne dem til konverteringer på dit site.

FigPii analyserer masser af data på dit site, identificerer hvor besøgende har problemer, og de præcise ændringer du skal foretage for at forbedre dit site. Ved hjælp af en kombination af dine besøgsdata og det største datasæt af siteforbedringer, foreslår FigPii faktiske ændringer, du skal foretage på dit site. Med FigPii får du Heatmaps, Session Replays, A/B-test, Polls og mere.

FigPii analyserer masser af data på dit site, identificerer hvor besøgende har problemer, og de præcise ændringer du skal foretage for at forbedre dit site. Ved hjælp af en kombination af dine besøgsdata og det største datasæt af siteforbedringer, foreslår FigPii faktiske ændringer, du skal foretage på dit site. Med FigPii får du Heatmaps, Session Replays, A/B-test, Polls og mere. mere
  • A/B-test med et letanvendeligt interface og guide
  • Visualiser hvor besøgende klikker ved hjælp af Heatmaps
  • Optag & genafspil besøgendes handlinger på dit site
  • Hør direkte fra besøgende gennem polls

Indeholder maskinoversat tekst

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Højdepunkter
Brug direkte i Shopify-administratoren

Lanceret

15. december 2021 · Ændringslog

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Kategorier

Fungerer sammen med

Google Analytics, FigPii

Priser

Starter

$49.99 om måneden

$149.99 for 30.000 besøgende, $299.99 for 60.000 besøgende, $449.99 for 100.000 besøgende

  • 10.000 besøgende pr. måned
  • 30-DAGES PENGE TILBAGE GARANTI
  • Ubegrænset AB Tests
  • Ubegrænset Heatmaps
  • Ubegrænset optagelser
  • Ubegrænset Polls

14-dages gratis prøveperiode

Starter

$49.99 om måneden

$149.99 for 30.000 besøgende, $299.99 for 60.000 besøgende, $449.99 for 100.000 besøgende

  • 10.000 besøgende pr. måned
  • 30-DAGES PENGE TILBAGE GARANTI
  • Ubegrænset AB Tests
  • Ubegrænset Heatmaps
  • Ubegrænset optagelser
  • Ubegrænset Polls

14-dages gratis prøveperiode

Indeholder maskinoversat tekst

Vis oprindelig

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (6)

Samlet bedømmelse
4,4
Antal pr. bedømmelsesniveau
  • 67 % af bedømmelserne er på 5 stjerner
  • 33 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
Redigeret 5. januar 2024

Update 1/5/23: I'm updating my previous review to 4 stars based upon the progress and exemplary service I've received from David, who took over as my account manager. During the last week, David has worked tirelessly to address and overcome the issues that were causing the errors in reporting and to deliver upon the promises that were made previously by Reza for some changes in my back-end so the software could function as needed. He's been transparent, responsive (even over the holidays) and nothing short of fantastic. As I continue to use the software, I will update this review again to reflect the overall performance of it. I hope to be able to give it 5 stars.
Update 12/30/23: I received the below reply from David where he says I was responded to - eventually after I messages a few times, sent follow-up emails and scheduled another session where I was AGAIN promised that my issues would be resolved within a few hours. More than a week later after the initial promises were made (where Reza said it would take a few hours or a day at most), there's been no resolution. It took leaving this review to get a response. I also scheduled another call with Reza to give him one last chance and he no-showed which is extremely rude. Response within a few hours is laughable. I'd love to show screenshots of my "response times".
Initial Review 12/29: Zero stars. The worst app I've ever installed, including simple free apps. Forget about support or doing any kind of conversion analysis. The app can't track add to carts or conversions, so any "data" you get is bogus. I confirmed my installation was correct with the first call I had for onboarding, after which I thought it would be great. They needed to do a few things so I could use the tool properly. Here we are, 10 days later and no update. No response to messages. Don't bother submitting a ticket. Reza is the only one who seems to work there. He insists he'll get back to you within a few hours if you ever manage to get in touch but that doesn't happen. Trying to use this service has been nothing but a waste of time. Save yourself the headache.

Jade Alters
USA
26 dage bruger appen
FigPii svarede 30. december 2023

___ Update ___

Hello Jade -

I’m sorry you've had an unsatisfactory experience with our app. I have reached out to you via email and look forward to helping you to the best of my abilities.

Looking forward to hearing back from you,
Thanks.
_______________

Hello Jade,

Thanks for taking the time to leave this feedback. Please accept my apologies for your frustrations! This isn’t the experience we want any of our customers to have, and we understand your frustration.

Looking through our help ticketing system, I can see that our team was able to respond to your help tickets within several hours, and met with you twice to understand the issue and explained the process and the expected resolution timeline due to the holiday season.

We have a high standard of providing support to our customers, and you shouldn’t be an exception. We pride ourselves in providing world class support including users of our free plan.

Our team will be in touch with you as soon as possible, I’d also be happy to talk with you directly to help resolve this issue. You can get in touch with me at david.lee@figpii.com

I look forward to connecting with you soon.

Thanks - David from FigPii

18. maj 2022

We use it for heat mapping the our store and then deciding on changing items above the fold. For example, what are real customers clicking on and why? How can we then achieve the best outcome, traffic, or sales from the best possible path? I can extract heatmaps as an image or share session recordings with my team members.

Glow Me Neon Signs
Australien
7 måneder bruger appen
19. december 2022

It does what it says very well and reliably. It also appears to be nearly instantaneous to the live events. We faced an issue with the initial setup but the support was great!

p1performance
USA
4 måneder bruger appen
8. marts 2023

This is one of the BEST apps I've used from the Shopify store, a very affordable price for the level of service and setup you get. We've been able to run some really interesting tests and I have to say the support is phenomenal - there is a learning curve to setup specific tests but I always get a quick answer back and Reza has hopped on a Zoom call a few times with me to answer questions and offer white-glove service for setting up tests. I highly recommend this app for AB testing needs!

Reprise Activewear
USA
3 måneder bruger appen
23. maj 2022

Great tool, greater support team. Very good would highly recommend as a tool to improve store performance and to create ab tests. It gives you key insights and analysis on the pain points of your site and can also add questionnaire features that give invaluable information on how people find using your site. The tool is robust and easy to use, the support team is very helpful.

Mistizi
USA
Cirka 2 måneder bruger appen

Support

FigPii kan besvare dine spørgsmål vedrørende FigPii AB Testing & Replays.

Udvikler

FigPii

222 W Merchandise Mart Plaza, Chicago, IL, 60654, US

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