FigPii AB Testing & Replays

FigPii AB Testing & Replays

定價
每月 $49.99。 提供免費試用。
特色
可直接在 Shopify 管理介面使用
評分
4.9 (6)
開發者
FigPii

FigPii will help you find the actionable data and turn them into conversions on your site.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more.

FigPii analyzes heaps of data on your site, pinpoints where visitors are struggling, and the exact changes you should make to improve your site. Using a combination of your visitor data and the largest dataset of site improvements, FigPii suggests actual changes you should make on your site. With FigPii you get Heatmaps, Session Replays, A/B testing, Polls, and more. 更多
  • A/B Testing with an easy-to-use interface and wizard
  • Visualize where visitors click using Heatmaps
  • Record & replay visitor actions on your site
  • Hear directly from visitors through polls
特色
可直接在 Shopify 管理介面使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Google Analytics, FigPii

類別

定價

Starter

$49.99 /月

$149.99 for 30,000 Visitors, $299.99 for 60,000 Visitors, $449.99 for 100,000 Visitors

  • 10,000 Visitors Per Month
  • 30-DAY MONEY-BACK GUARANTEE
  • Unlimited AB Tests
  • Unlimited Heatmaps
  • Unlimited Recordings
  • Unlimited Polls

14 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (6)

整體評分
4.9
各級評分數量
  • 83% 的評分為 5 顆星
  • 17% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2024年8月21日

Update 8/21/24: David has gone above and beyond to help me overcome my previously disappointing experience, even helping at times when it was not an issue with the service. I urge others considering FigPii to give it a try. They are able and willing to customize things up for you if you have unusual needs.

Update 1/5/24: I'm updating my previous review to 4 stars based upon the progress and exemplary service I've received from David, who took over as my account manager. During the last week, David has worked tirelessly to address and overcome the issues that were causing the errors in reporting and to deliver upon the promises that were made previously by Reza for some changes in my back-end so the software could function as needed. He's been transparent, responsive (even over the holidays) and nothing short of fantastic. As I continue to use the software, I will update this review again to reflect the overall performance of it. I hope to be able to give it 5 stars.

Update 12/30/23: I received the below reply from David where he says I was responded to - eventually after I messages a few times, sent follow-up emails and scheduled another session where I was AGAIN promised that my issues would be resolved within a few hours. More than a week later after the initial promises were made (where Reza said it would take a few hours or a day at most), there's been no resolution. It took leaving this review to get a response. I also scheduled another call with Reza to give him one last chance and he no-showed which is extremely rude. Response within a few hours is laughable. I'd love to show screenshots of my "response times".

Initial Review 12/29: Zero stars. The worst app I've ever installed, including simple free apps. Forget about support or doing any kind of conversion analysis. The app can't track add to carts or conversions, so any "data" you get is bogus. I confirmed my installation was correct with the first call I had for onboarding, after which I thought it would be great. They needed to do a few things so I could use the tool properly. Here we are, 10 days later and no update. No response to messages. Don't bother submitting a ticket. Reza is the only one who seems to work there. He insists he'll get back to you within a few hours if you ever manage to get in touch but that doesn't happen. Trying to use this service has been nothing but a waste of time. Save yourself the headache.

Jade Alters
美國
使用應用程式 8個月
FigPii 已回覆 2023年12月30日

___ Update ___

Thank you for the kind words Jade! Feel free to reach out if there's anything else I can help with.

Thanks - David from FigPii
_______________

Hello Jade -

I’m sorry you've had an unsatisfactory experience with our app. I have reached out to you via email and look forward to helping you to the best of my abilities.

Looking forward to hearing back from you,
Thanks.
_______________

Hello Jade,

Thanks for taking the time to leave this feedback. Please accept my apologies for your frustrations! This isn’t the experience we want any of our customers to have, and we understand your frustration.

Looking through our help ticketing system, I can see that our team was able to respond to your help tickets within several hours, and met with you twice to understand the issue and explained the process and the expected resolution timeline due to the holiday season.

We have a high standard of providing support to our customers, and you shouldn’t be an exception. We pride ourselves in providing world class support including users of our free plan.

Our team will be in touch with you as soon as possible, I’d also be happy to talk with you directly to help resolve this issue. You can get in touch with me at david.lee@figpii.com

I look forward to connecting with you soon.

Thanks - David from FigPii

2022年5月18日

We use it for heat mapping the our store and then deciding on changing items above the fold. For example, what are real customers clicking on and why? How can we then achieve the best outcome, traffic, or sales from the best possible path? I can extract heatmaps as an image or share session recordings with my team members.

Glow Me Neon Signs
澳洲
使用應用程式 7個月
2022年12月19日

It does what it says very well and reliably. It also appears to be nearly instantaneous to the live events. We faced an issue with the initial setup but the support was great!

p1performance
美國
使用應用程式 4個月
2023年3月8日

This is one of the BEST apps I've used from the Shopify store, a very affordable price for the level of service and setup you get. We've been able to run some really interesting tests and I have to say the support is phenomenal - there is a learning curve to setup specific tests but I always get a quick answer back and Reza has hopped on a Zoom call a few times with me to answer questions and offer white-glove service for setting up tests. I highly recommend this app for AB testing needs!

Reprise Activewear
美國
使用應用程式 3個月
2022年5月16日

We track our users like never before FigPii is a great tool to get necessary insights about customer use and journey. We can track our customers journey and improve it using heatmaps and session recording. Easy to use, gives insightful information about the users’ journey on our website

Baby Paradise Official
美國
使用應用程式 大約1個月

支援服務

「FigPii」會回答您對於「FigPii AB Testing & Replays」的任何問題。

開發者

FigPii

222 W Merchandise Mart Plaza, Chicago, IL, 60654, US

資源

開發者無法直接以繁體中文提供支援。

發布日期

2021年12月15日 · 變更記錄

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