Digital Downloads ‑ Filemonk
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Amazing app! We've been using Filemonk for about a year now and very happy with how easy it is to use on the administrative side, and for our customers. Highly recommend!
I really like this app, it's fairly priced, works reliably, when I've reached out to support they've been helpful.
The downside for me is I really want to see an API built so I can automate the upload of my items, the CSV method just doesn't doesn't cut it. I've asked a few times but the response has been lukewarm.
Ultimately because of this I think I will end up having to develop something in house that meets my needs as I spend more time uploading files than I do on any other aspect of onboarding a new item.
Filemonk has been great. In over 1400 deliveries of digital products, maybe 3 weren't delivered. So, that's a 99.7+%. Honestly, it's probably closer to 100%
I've been happy with Filemonk as the delivery system for my digital products. And they have a responsive tech team.
This app has been pretty straight forward to set up, and help has been great. Chat was very responsive, and I was able to get help from someone on a Sunday and the issue was resolved quickly. I recommend this as a great digital download solution, especially for smaller businesses just getting started.
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist
Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.
At first, I wasn’t quite sure how to use it, but when I asked via chat, they were quick to give me helpful instructions.
Once you get the hang of it, it’s really easy. I think it’s easy to use even for small businesses.
really good customer service Arab was great
Excellente application de vente de documents digitaux. Facile à prendre en main malgré une interface en anglais. Je recommande à 100%
Easy to handle for downloadable digital products and well integrated into Shopify
la mejor app!! y hassan me ayudo a configurar unas cosas que me faltaban en mi pagina!!