Digital Downloads ‑ Filemonk

This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.

Great app, easy to install and understand. Glad to have an app that can be easily integrated with Thank you page for customers just to download digital products. Support is amazing.

I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.

This is the best digital products app on Shopify.

First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect.

Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day.

The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests.
I highly recommend Filemonk!

Prarthana answered my questions and provided me with screenshots to help me do what I need to setup my product correctly. She was patient and was eager to provide me with the information. Great job!

I'm happy with Filemonk, and most happy about the support! Very quick response time, thorough responses, overall very friendly. Highly recommend :)

Inexpensive, easy to use. Got me to do what I wanted without the confusion!

I haven't launched my store yet, but I do have everything set up with Filemonk. I also have already tested all of the processes and can confirm that they all work smooth. With the $20/m plan (which their great support can get lowered if you are just starting out) you can have your full system for your digital products 100% in your store, with no Filemonk branding on any screens. It is 100% customizable to what you want it to look and feel like. If you're looking to get into the digital product space, and want a reliable app by your side? You found it!

I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.

File monk is a great Add on for your shopify store, if you have a digital product.
Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10