Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avis (419)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
25 novembre 2024

this app has been great and really easy to set up! I love all the features and customizations, like watermarking my files, adding download buttons and links where I want them, etc. The support is also great! They are really friendly and I've received help really quickly, taking care of any issues I've come across. They've also shared links to instructions on what they've done so I'm able to learn ...

From Blank Pages
États-Unis
24 jours d’utilisation de l’application
Artos Software a répondu 2 janvier 2025

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. ...

12 novembre 2024

I am truly impressed by their customer service. The team is incredibly prompt, professional, and knowledgeable. They go above and beyond to be helpful and approachable, making every interaction a pleasant experience. I genuinely appreciate their friendly and caring approach.

AIM ATTITUDE
États-Unis
3 mois d’utilisation de l’application
Artos Software a répondu 13 janvier 2025

Thank you so much for the kind words! I'm thrilled to hear that you had a pleasant experience with our support. It was my pleasure to help with the DKIM authentication to ...

2 décembre 2024

Really impressed at the support I received. Was struggling to link my digital product so used the chat facilities. Managed to lose the chat switching between screens but within a few minutes had received a personalised video by email showing me exactly what to do. Over and above customer service

Type1DMumma
Royaume-Uni
12 jours d’utilisation de l’application
Artos Software a répondu 31 décembre 2024

Thank you so much for the kind words in your review :) It was my pleasure to help you get set up with Filemonk.

So glad to hear that the video that I sent helped you. Feel ...

Modifié le 2 novembre 2024

After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.

Naturcontact US
États-Unis
10 mois d’utilisation de l’application
Artos Software a répondu 12 novembre 2024

Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our ...

18 novembre 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
Afrique du Sud
Environ un mois d’utilisation de l’application
Artos Software a répondu 9 décembre 2024

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always ...

10 décembre 2024

This app is great - I've shopped around looking for the easiest customer experience, and Filemonk is it! Thanks for creating this one!

Ella Vatour
États-Unis
4 jours d’utilisation de l’application
Artos Software a répondu 26 décembre 2024

Thank you for the fantastic review! I’m thrilled to hear that Filemonk is meeting your expectations and providing a seamless customer experience.

It was a pleasure assisting ...

3 novembre 2024

Filemonk is doing exactly what we need it to do, deliver digital files to our customers. So far it's perfect, exactly what we needed.

Giants of the North
Canada
4 mois d’utilisation de l’application
Artos Software a répondu 22 janvier 2025

Thank you for your kind words! 😊 We’re thrilled to hear that Filemonk is delivering exactly what you need and meeting your expectations perfectly.

If you ever have any ...

Modifié le 10 décembre 2024

Works very well, thanks!

MAISON DE FUNK
Royaume-Uni
4 jours d’utilisation de l’application
Artos Software a répondu 22 janvier 2025

Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your ...

22 novembre 2024

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Galactiv8
Royaume-Uni
14 jours d’utilisation de l’application
Artos Software a répondu 25 novembre 2024

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!

...
22 octobre 2024

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
Canada
Plus d'un an d’utilisation de l’application
Artos Software a répondu 18 janvier 2025

Thank you for your kind words and the shout out :D It was a pleasure for me to help out and answer your questions and I'm glad to learn that you're happy with the service.

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