Digital Downloads ‑ Filemonk
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리뷰 (416)
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평점별
Super good! And they have amazing customer service.
Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers!
If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.
It's complicated, but the help desk is very helpful.
Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve.
If you ever need further assistance or have questions, feel free to reach out—we’re here to help!
- Sneha / Senior Technical Support Specialist
I'm just starting out with digital downloads from my store and I have to say, Filemonk is easy to set up and delivers a great product to my customers. It's no hassle, easy to use, and good looking from the customer side. Their free subscription is great for getting started and I imagine I will be upgrading soon because I'll be getting a lot more traffic with this app.
We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities.
After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience.
This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!
Great App works really well.
Great app definitely surpassed my expectations
Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally
Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed.
If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business!
- Sneha / Senior Technical Support Specialist
Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.