Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

리뷰 (416)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2025년 2월 17일

Super good! And they have amazing customer service.

SUPERCONTINENTE
코스타리카
앱 사용 기간 1년 초과
2024년 12월 13일

Excellent responsive service and good functionality but really let down by inability to customise download page both for look and features. Mine is a gift product, an album of music for very young children, sent as a download and it looks rubbish and amateur. Particularly compared to the sleek Shopify look. Please please improve the download page or give developers access to the files so they can customise. Also not having the ability to bundle as a single download file is not ideal (have to download each file individually). Make a purchase and you'll see what I mean. Hope this feedback was helpful.

Silver Balloon
영국
앱 사용 기간 4개월
2024년 11월 19일

App is amazing and tech support is the best I've received from any apps on the Shopify store. These guys are on the ball, patient, and extremely helpful. I had a few user error snags and it took minuites to figure out. Now the app is running smoothly and my customer are happy!

Jones Laser Craft
미국
앱 사용 기간 4개월
답글 Artos Software개 2025년 1월 18일

Thank you so much for your Awesome review! :) It makes me really happy to learn that your customers are happy. It is a pleasure for us to provide help and support. I'm glad to learn that you find our app easy and our support helpful.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

2025년 2월 22일

Easy to use! I love the option that allows you to notify buyers of updates.

Lovie T Designs
미국
앱 사용 기간 29일
2025년 1월 13일

I have just started using filemonk, so I can't really tell if this app works for me. However, I must stressed that filemonk support is fantastic. I chatted Nagaraj for support, and he has been very helpful and able to solve my issue and elevate my concerns. Thank you filemonk.

Alramone Digital Downloads
싱가포르
앱 사용 기간 8일
2025년 1월 28일

A useful and easy to use app.
Still a newbie in using it, but I am pleased so far.

Jump Mentoring
스위스
앱 사용 기간 2개월
답글 Artos Software개 2025년 2월 5일

Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

2024년 12월 2일

Really impressed at the support I received. Was struggling to link my digital product so used the chat facilities. Managed to lose the chat switching between screens but within a few minutes had received a personalised video by email showing me exactly what to do. Over and above customer service

Type1DMumma
영국
앱 사용 기간 12일
답글 Artos Software개 2024년 12월 31일

Thank you so much for the kind words in your review :) It was my pleasure to help you get set up with Filemonk.

So glad to hear that the video that I sent helped you. Feel free to reach out for anything, we're always around to help.

Wishing you the best of luck!

-Anaam / Merchant Success Lead

2025년 1월 10일

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

Author Regina Morris
미국
앱 사용 기간 6개월
2025년 1월 9일

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

Teri Farrari
영국
앱 사용 기간 3일
2024년 12월 3일에 편집됨

I like this app, and the support team is always quick to help with any issues. I hope the app remains user-friendly.

FKACO
미국
앱 사용 기간 6개월
답글 Artos Software개 2025년 1월 22일

Thank you for your feedback! 😊 We’re so glad to hear that you like the app and that our support team has been quick to assist you. Ensuring a user-friendly experience is a top priority for us, and we’ll continue working hard to keep it that way!

If you ever have any suggestions or need help, don’t hesitate to reach out. Wishing you all the best with your business!

- Sneha / Senior Technical Support Specialist