Digital Downloads ‑ Filemonk

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Works perfectly! We use Filemonk to distribute our dowloadable software and also use their license generating. Integrating the api, our customers have instant access.

Shoutout to Siddarth for his coding help with the API! Very fast customer support.

Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.

I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon.
Thank you for an excellent product.

There is no perfect software, but you find the best on the market by the customer support and by the effort spent to evolve the application based on the customer needs and experience. Filemonk is the most complete application for download stores on Shopify, and has the best customer support I ever found on any other app.

We have only just started using this; the rates are good and the customization of the email that is sent out is limited but it still allows more customization that all of the other apps.

Perfect app, very intuitive and easy to setup. Works great, customers can download their files right from the thank you page and they also receive an email. I haven't had one customer yet ask me where their files are. Great app

I'm only in the early stages of a Shopify shop but Filemonk appears easy to use to present my digital downloads

This is a time saver app. I am currently using the free version. I upload my custom digital file in pdf format and send it to my customer through the email they submit when they order. It is quick, easy, and saves me a lot of time. I highly recommend this app. Thanks. Mark

the customer support team is fast responsive, very knowledge, and very helpful.
the app is easy to use and comfortable, i had no problems with customers not getting their product, everything was smooth.
highly recommend to anyone who sells digital products