Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Recenzje (371)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
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  • 1% ocen to oceny z 1 gwiazdkami
30 wrzesień 2024

I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)

When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at FileMonk listens to their clients!

The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified.

In other words, the path from Payment to delivery for this product is usually no more than 90 seconds.

There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.

Cobwebs Of The Mind
Izrael
8 miesięcy korzystania z aplikacji
Artos Software odpowiedział(a) 12 listopad 2024

Wow, that's a kind and thoughtful review! Thanks a ton. Doing our best here to build an amazing product & support experience for selling digital products, and I'm confident we'll only get better. Please keep the feedback and suggestions coming!

-- Sandesh / CEO

10 październik 2024

I've been really pleased with this app! The support is brilliant, they answered within minutes (I just had an issue with DKIM authentication) and they solved my problem within the hour. I love the customisation, the setup was easy and being able to change the templates is great. Files are issue to upload and link to products, overall 5 stars all the way!

sewecofabrics
Wielka Brytania
7 miesięcy korzystania z aplikacji
22 październik 2024

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
Kanada
Około rok korzystania z aplikacji
2 listopad 2024

The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.

Thanks be to Filemonk!

Rivera Sun
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
24 październik 2024

This app is incredibly easy to use! From the moment I downloaded it, the setup was straightforward and hassle-free. The interface is clean and intuitive, making it simple to share files with just a few clicks. One of the standout features is how effortlessly it handles large files.

Overall, it’s a fantastic tool that I highly recommend for anyone looking for a reliable and user-friendly file-sharing solution!

Thirsty Meeples
Wielka Brytania
3 miesiące korzystania z aplikacji
29 październik 2024

I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!

Amber Collective
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Artos Software odpowiedział(a) 31 październik 2024

Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing your store, and reach out to us for anything else. :)

-- Sandesh / CEO

17 wrzesień 2024

Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.

Intercept Studios
Wielka Brytania
Prawie 2 lata korzystania z aplikacji
25 wrzesień 2024

Very thankful for the customer support experience I received from Anaam. She was super responsive, patient, and kind in helping me sort through several issues regarding my Shopify store.

blueinfinity
Wielka Brytania
4 miesiące korzystania z aplikacji
3 listopad 2024

Filemonk is doing exactly what we need it to do, deliver digital files to our customers. So far it's perfect, exactly what we needed.

Giants of the North
Kanada
4 miesiące korzystania z aplikacji
12 październik 2024

I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.

Youcantknoweverything Education
Wielka Brytania
Około rok korzystania z aplikacji