Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Recenzje (416)

Ogólna ocena
4,9
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25 listopad 2024

this app has been great and really easy to set up! I love all the features and customizations, like watermarking my files, adding download buttons and links where I want them, etc. The support is also great! They are really friendly and I've received help really quickly, taking care of any issues I've come across. They've also shared links to instructions on what they've done so I'm able to learn how to update things on my own in the future as well. Highly recommend!

From Blank Pages
Stany Zjednoczone
24 dni korzystania z aplikacji
Artos Software odpowiedział(a) 2 styczeń 2025

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. It's great that our team could assist you quickly and provide helpful instructions to empower you for future updates.

If you ever need more support or have questions, just let us know. We’re here to help! 😊

- Nagaraj / Technical Support Specialist

17 luty 2025

Super good! And they have amazing customer service.

SUPERCONTINENTE
Kostaryka
Ponad rok korzystania z aplikacji
13 grudzień 2024

Excellent responsive service and good functionality but really let down by inability to customise download page both for look and features. Mine is a gift product, an album of music for very young children, sent as a download and it looks rubbish and amateur. Particularly compared to the sleek Shopify look. Please please improve the download page or give developers access to the files so they can customise. Also not having the ability to bundle as a single download file is not ideal (have to download each file individually). Make a purchase and you'll see what I mean. Hope this feedback was helpful.

Silver Balloon
Wielka Brytania
4 miesiące korzystania z aplikacji
22 luty 2025

Easy to use! I love the option that allows you to notify buyers of updates.

Lovie T Designs
Stany Zjednoczone
29 dni korzystania z aplikacji
19 listopad 2024

App is amazing and tech support is the best I've received from any apps on the Shopify store. These guys are on the ball, patient, and extremely helpful. I had a few user error snags and it took minuites to figure out. Now the app is running smoothly and my customer are happy!

Jones Laser Craft
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Artos Software odpowiedział(a) 18 styczeń 2025

Thank you so much for your Awesome review! :) It makes me really happy to learn that your customers are happy. It is a pleasure for us to provide help and support. I'm glad to learn that you find our app easy and our support helpful.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

13 styczeń 2025

I have just started using filemonk, so I can't really tell if this app works for me. However, I must stressed that filemonk support is fantastic. I chatted Nagaraj for support, and he has been very helpful and able to solve my issue and elevate my concerns. Thank you filemonk.

Alramone Digital Downloads
Singapur
8 dni korzystania z aplikacji
28 styczeń 2025

A useful and easy to use app.
Still a newbie in using it, but I am pleased so far.

Jump Mentoring
Szwajcaria
2 miesiące korzystania z aplikacji
Artos Software odpowiedział(a) 5 luty 2025

Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

10 styczeń 2025

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

Author Regina Morris
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
2 grudzień 2024

Really impressed at the support I received. Was struggling to link my digital product so used the chat facilities. Managed to lose the chat switching between screens but within a few minutes had received a personalised video by email showing me exactly what to do. Over and above customer service

Type1DMumma
Wielka Brytania
12 dni korzystania z aplikacji
Artos Software odpowiedział(a) 31 grudzień 2024

Thank you so much for the kind words in your review :) It was my pleasure to help you get set up with Filemonk.

So glad to hear that the video that I sent helped you. Feel free to reach out for anything, we're always around to help.

Wishing you the best of luck!

-Anaam / Merchant Success Lead

9 styczeń 2025

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

Teri Farrari
Wielka Brytania
3 dni korzystania z aplikacji