Digital Downloads ‑ Filemonk
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (366)
Refinar
-
Por avaliação
Wow, customer support doesn't come better than with Filemonk. I got immediate assistance for all the questions I had. Thank you Filemonk Team!
Excellent customer service- even at 1:30am!
Thank you so much for your kind words! I'm glad I could help setup Filemonk. I wish you the best for your store.
We're always here to help. :)
- Sneha / Merchant Success
Really great so far and fantastic customer service!
Thank you so much for your kind words :) We're glad our Merchant success team was able to help you out.
Please feel free to reach out for anything else, we're here to help!
- Anaam / Merchant Success Lead
Great solution to share files and allows customization!
Thank you so much for leaving a review :) Our team is happy to hear that Filemonk is working out well for you
This app has been an absolute game-changer. As someone who offers digital products, having a seamless delivery system is crucial for customer satisfaction, and this app delivers on every front. The automatic and immediate delivery of digital products right after checkout has not only streamlined my workflow but has also greatly enhanced the overall shopping experience for my customers. No more waiting around for emails or manual intervention, everything is handled effortlessly by the app.
THIS APP WORKS BEAUTIFULLY! AND THE CUSTOMER SERVICE IS TOP NOTCH! I WAS HAVING ISSUES SETTING SOMETHING UP (TOTALLY MY FAULT) AND I REACHED OUT TO SEE IF THEY COULD HELP ME, SNEHA WENT ABOVE AND BEYOND TO HELP ME WITH MY LITTLE ISSUE. SO FAR THERE ARE NO ISSUES WITH THIS APP. THANK YOU SO MUCH!
Amazing customer support
i ll recomend it to my frends
Thank you for your review! Awesome to hear you’re recommending us to your friends! We’re thrilled you’ve had a great experience.
If you or your friends have any questions or need help, don’t hesitate to reach out—we’re always here for you! :)
- Sneha / Merchant Success
Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación
I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.