Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (374)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de outubro de 2024

Wow, customer support doesn't come better than with Filemonk. I got immediate assistance for all the questions I had. Thank you Filemonk Team!

Roem Shirts
Bélgica
2 minutos usando o app
17 de outubro de 2024

Excellent customer service- even at 1:30am!

The Eclectic Mystic
Estados Unidos
23 minutos usando o app
Artos Software deixou uma resposta 25 de outubro de 2024

Thank you so much for your kind words! I'm glad I could help setup Filemonk. I wish you the best for your store.

We're always here to help. :)

- Sneha / Merchant Success

17 de junho de 2024

I have never done digital sales before and I have had a wonderful first time experience with the help of Sneha from the Filemonk team. The customer service is great. They answer fast and are very friendly and professional. And no matter how many questions I asked she answered them happily. Thank you so much!

The Nordic Way
Reino Unido
2 dias usando o app
16 de novembro de 2024

Had some trouble with customers getting my emails and getting access to my ebook. Contacted support and after giving them access to my shop they did everything for me, inputed all the info I needed, and resolved the ongoing issues I had! Now everything works perfect.

Sole Fresh & Sole Clean
Estados Unidos
16 de junho de 2024

Simple to set up and use and does exactly what it should. Love it

Shop - A Higher View
Austrália
9 dias usando o app
17 de maio de 2024

love this platform thank you this platform has help me out on many sales

MYDIGITALBAG
Estados Unidos
8 meses usando o app
28 de abril de 2024

This app has been an absolute game-changer. As someone who offers digital products, having a seamless delivery system is crucial for customer satisfaction, and this app delivers on every front. The automatic and immediate delivery of digital products right after checkout has not only streamlined my workflow but has also greatly enhanced the overall shopping experience for my customers. No more waiting around for emails or manual intervention, everything is handled effortlessly by the app.

Dr. Adriana Soto-Colón
Estados Unidos
5 meses usando o app
26 de junho de 2024

Really great so far and fantastic customer service!

Friday Knits
Austrália
Aproximadamente 1 mês usando o app
Artos Software deixou uma resposta 3 de julho de 2024

Thank you so much for your kind words :) We're glad our Merchant success team was able to help you out.

Please feel free to reach out for anything else, we're here to help!

- Anaam / Merchant Success Lead

15 de abril de 2024

I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.

Out West Beads
Estados Unidos
6 meses usando o app
5 de agosto de 2024

i ll recomend it to my frends

My Store
Estados Unidos
22 dias usando o app
Artos Software deixou uma resposta 30 de agosto de 2024

Thank you for your review! Awesome to hear you’re recommending us to your friends! We’re thrilled you’ve had a great experience.

If you or your friends have any questions or need help, don’t hesitate to reach out—we’re always here for you! :)

- Sneha / Merchant Success