Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (373)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
27 de outubro de 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Dinamarca
8 meses usando o app
28 de agosto de 2024

So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.

TutusByKaE
Estados Unidos
5 meses usando o app
18 de novembro de 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
África do Sul
Aproximadamente 1 mês usando o app
12 de novembro de 2024

I am truly impressed by their customer service. The team is incredibly prompt, professional, and knowledgeable. They go above and beyond to be helpful and approachable, making every interaction a pleasant experience. I genuinely appreciate their friendly and caring approach.

AIM ATTITUDE
Estados Unidos
3 meses usando o app
7 de setembro de 2024

This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.

Virtually Design
Estados Unidos
Aproximadamente 1 mês usando o app
23 de outubro de 2024

sneha helped us very well, very fast and clear information :)

Thor Athletics
Países Baixos
5 meses usando o app
Artos Software deixou uma resposta 25 de outubro de 2024

Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.

We're always here if you need anything else at all.

- Sneha / Merchant Success

24 de setembro de 2024

Fantastic customer support, all requests are resolved quickly. The app fulfils our requirements 100%. Easy to use. We have tested a few apps of this type, but this one is definitely the best. We can highly recommend this app.

Markt+Technik Verlag GmbH
Alemanha
Aproximadamente 2 meses usando o app
22 de setembro de 2024

Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.

Rockwell Home
Estados Unidos
27 dias usando o app
Artos Software deixou uma resposta 30 de setembro de 2024

Thank you for your wonderful review! I’m thrilled to hear that your experience with Filemonk has been fantastic! It’s great to know that the setup process was straightforward and that your customers are enjoying their digital downloads.

If you need any support or have questions in the future, don’t hesitate to reach out. We’re always here for you!

- Sneha / Merchant Success

7 de outubro de 2024

Excellent tool and great customer service. The founder Sandesh is very helpful and understanding. Would recommend this to anyone looking to sell digital products via Shopify!

Bossman's Bargains
Reino Unido
Aproximadamente 2 meses usando o app
Artos Software deixou uma resposta 12 de novembro de 2024

Thanks so much for the kind review! Very cool that you're using our Licence keys feature at scale and glad we were able to help out. It's only going to get better. :)

-- Sandesh / CEO

20 de setembro de 2024

Filemonk is a great app and digital file delivery for Shopify.

Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.

I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.

In the end that is the most important, problems occur and customer support is key.

Thank you,

Livinio

The Princess Diana Museum
Estados Unidos
25 dias usando o app