Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (406)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
27 de outubro de 2024

It's early days for me using the Filemonk app, but so far the app has been quite easy to use. The support team have been very helpful with any questions. I look forward to producing more online courses and materials for my website!

Vanessa Leong
Austrália
Aproximadamente 2 meses usando o app
Artos Software deixou uma resposta 22 de janeiro de 2025

Thank you for your feedback! 😊 We're thrilled to hear that your experience with Filemonk has been smooth so far. It's wonderful to know that our support team has been able to assist you effectively.

We’re excited to see the amazing online courses and materials you’ll create for your website! If you ever have any questions or need assistance, we’re always here to help.

Wishing you all the best as you continue to grow your digital offerings!

- Sneha / Senior Technical Support Specialist

27 de outubro de 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Dinamarca
8 meses usando o app
Artos Software deixou uma resposta 22 de janeiro de 2025

Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.

It’s great to know that we could assist you and address your queries.

If you have any questions or concerns in the future, feel free to reach out—we’re here to help!

- Sneha / Senior Technical Support Specialist

- Sneha / Senior Technical Support Specialist

22 de novembro de 2024

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Galactiv8
Reino Unido
14 dias usando o app
Artos Software deixou uma resposta 25 de novembro de 2024

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!

Let me know if there's anything else we can help you with. :)

-- Sandesh / CEO

24 de novembro de 2024

Shashi helped me to make sure and to reassure me that my very first E-Book was downloaded correctly and was working as it should. Thank you Shashi for your help.

Pierce Homestead
Estados Unidos
10 dias usando o app
Artos Software deixou uma resposta 9 de dezembro de 2024

Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store.

We're always here for you if you need anything else at all! :)

- Sneha / Merchant Success Team

29 de janeiro de 2025

Great App works really well.

The Raw Kitchen UK
Reino Unido
4 meses usando o app
Data de edição: 2 de novembro de 2024

After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.

Naturcontact US
Estados Unidos
7 meses usando o app
Artos Software deixou uma resposta 12 de novembro de 2024

Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)

-- Sandesh / CEO

12 de outubro de 2024

I'm really happy with Filemonk, my resources are delivered to customers instantly and whenever i do need support from the team they reply to messages straight away.

Youcantknoweverything Education
Reino Unido
Aproximadamente 1 ano usando o app
Artos Software deixou uma resposta 22 de janeiro de 2025

Thank you for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with Filemonk and that your customers are receiving their resources instantly—that’s exactly what we strive for!

It’s great to know our support team has been responsive and helpful whenever you’ve needed assistance. If there’s ever anything more we can do for you, feel free to reach out anytime. Wishing you continued success!

- Sneha / Senior Technical Support Specialist

Data de edição: 12 de janeiro de 2025

Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education.

Kilbaha Education
Austrália
3 meses usando o app
Artos Software deixou uma resposta 7 de novembro de 2024

Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best!

We're always here for you! :)

- Sneha / Merchant Success

23 de outubro de 2024

sneha helped us very well, very fast and clear information :)

Thor Athletics
Países Baixos
5 meses usando o app
Artos Software deixou uma resposta 25 de outubro de 2024

Thank you for your review! I'm glad I could help link your digital file to a product on your store that your customers receive upon purchase. I wish you the best for your store.

We're always here if you need anything else at all.

- Sneha / Merchant Success

10 de dezembro de 2024

This app is great - I've shopped around looking for the easiest customer experience, and Filemonk is it! Thanks for creating this one!

Ella Vatour
Estados Unidos
4 dias usando o app
Artos Software deixou uma resposta 26 de dezembro de 2024

Thank you for the fantastic review! I’m thrilled to hear that Filemonk is meeting your expectations and providing a seamless customer experience.

It was a pleasure assisting you with verifying your account and setting up additional storage under the early-stage program. If you need anything else, just let me know. We’re here to help!

- Nagaraj / Technical Support Specialist