Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (419)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
2 de dezembro de 2024

Really impressed at the support I received. Was struggling to link my digital product so used the chat facilities. Managed to lose the chat switching between screens but within a few minutes had received a personalised video by email showing me exactly what to do. Over and above customer service

Type1DMumma
Reino Unido
12 dias usando o app
Artos Software deixou uma resposta 31 de dezembro de 2024

Thank you so much for the kind words in your review :) It was my pleasure to help you get set up with Filemonk.

So glad to hear that the video that I sent helped you. Feel ...

18 de novembro de 2024

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
África do Sul
Aproximadamente 1 mês usando o app
Artos Software deixou uma resposta 9 de dezembro de 2024

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always ...

10 de dezembro de 2024

This app is great - I've shopped around looking for the easiest customer experience, and Filemonk is it! Thanks for creating this one!

Ella Vatour
Estados Unidos
4 dias usando o app
Artos Software deixou uma resposta 26 de dezembro de 2024

Thank you for the fantastic review! I’m thrilled to hear that Filemonk is meeting your expectations and providing a seamless customer experience.

It was a pleasure assisting ...

3 de novembro de 2024

Filemonk is doing exactly what we need it to do, deliver digital files to our customers. So far it's perfect, exactly what we needed.

Giants of the North
Canadá
4 meses usando o app
Artos Software deixou uma resposta 22 de janeiro de 2025

Thank you for your kind words! 😊 We’re thrilled to hear that Filemonk is delivering exactly what you need and meeting your expectations perfectly.

If you ever have any ...

Data de edição: 10 de dezembro de 2024

Works very well, thanks!

MAISON DE FUNK
Reino Unido
4 dias usando o app
Artos Software deixou uma resposta 22 de janeiro de 2025

Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your ...

22 de novembro de 2024

I really like this app - I've some very large files that were hard to deal with on other platforms, this has worked great - Quick support and good pricing. Recommended.

Galactiv8
Reino Unido
14 dias usando o app
Artos Software deixou uma resposta 25 de novembro de 2024

Thanks so much for the review! We rolled out a massive upgrade to our upload/storage service earlier this year and I'm really glad that it's working a-okay with large files!

...
22 de outubro de 2024

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
Canadá
Mais de 1 ano usando o app
Artos Software deixou uma resposta 18 de janeiro de 2025

Thank you for your kind words and the shout out :D It was a pleasure for me to help out and answer your questions and I'm glad to learn that you're happy with the service.

...

24 de novembro de 2024

Shashi helped me to make sure and to reassure me that my very first E-Book was downloaded correctly and was working as it should. Thank you Shashi for your help.

Pierce Homestead
Estados Unidos
10 dias usando o app
Artos Software deixou uma resposta 9 de dezembro de 2024

Thank you for your review! We're glad we could help setup your first digital product and test it to ensure everything works smoothly. We wish you the best for your store.

We ...

27 de outubro de 2024

Very easy set up and easy to use. Makes it easy to sell digital products in your store. Customer service is great with prompt replies.

NORDIC SIMPLY
Dinamarca
8 meses usando o app
Artos Software deixou uma resposta 22 de janeiro de 2025

Thank you for your feedback! I’m glad to hear that you find Filemonk easy to set up and use. Wishing you great success in selling digital products to your customers.

It’s ...

21 de novembro de 2024

So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.

TobyRoo Originals
Estados Unidos
8 dias usando o app
Artos Software deixou uma resposta 22 de novembro de 2024

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)

-- ...