Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

Avaliações (366)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de setembro de 2024

Good customer service!

Natty Neighbors
Estados Unidos
Aproximadamente 1 mês usando o app
19 de julho de 2024

The customer support for this app is amazing. They responded quickly, were incredibly helpful, and resolved my questions with ease. Their dedication to customer satisfaction is outstanding. Highly recommend! Thanks Shashi & team!

digitalmaster studio
Austrália
7 dias usando o app
Artos Software deixou uma resposta 26 de julho de 2024

Thank you for your kind words! We're glad to hear our support team could help quickly and effectively. Your satisfaction is our priority. Thanks for recommending us! We wish you the best for your digital sales. :)

- Sneha / Merchant Success

25 de junho de 2024

I am loving this app! Sneha has been amazing helping me with setting up the app within my store. It's actually so easy to use. Thank you!

Team Family
Reino Unido
4 meses usando o app
10 de outubro de 2024

The support team is incredibly helpful, and the app is easy to use!

Glimmery Moments
Países Baixos
7 dias usando o app
21 de agosto de 2024

Great app and friendly support!

PLR Studio
Alemanha
Aproximadamente 1 mês usando o app
13 de agosto de 2024

Super and easy to use.

Pocket friendly
Índia
3 meses usando o app
Artos Software deixou uma resposta 20 de agosto de 2024

Thank you so much for taking the time to write a review. So glad to hear that the app was easy to set up, that's exactly what we aim for :)

-Anaam / Merchant Success Lead

29 de julho de 2024

Love the app. Does exactly what it says and there's a free plan too. Plus, the support team is super awesome.

Huxey
Malásia
2 dias usando o app
27 de maio de 2024

I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.

SchiffliOnline
Índia
Aproximadamente 1 ano usando o app
Artos Software deixou uma resposta 18 de julho de 2024

Thank you so much for your kind words! I'm happy I could help set up the app and our team could customize it as per your requirements. I wish you the best! We're here to help anytime.

- Sneha / Merchant Success Lead

31 de maio de 2024

File monk is a great Add on for your shopify store, if you have a digital product.
Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10

Flumen Capital
México
11 meses usando o app
Artos Software deixou uma resposta 18 de julho de 2024

Thank you for your review! Glad to know that Filemonk is super easy to use and helps you notify all your previous customers if a digital product is replaced. I wish you the best for your business. :)

- Sneha / Merchant Success Lead

7 de agosto de 2024

It's clean and easy to use. I like the UI and the company is responsive. It's my app of choice for digital distribution.

My NEXT System | CAD
Estados Unidos
23 dias usando o app
Artos Software deixou uma resposta 8 de agosto de 2024

Thanks so much for taking the time to write a review! We're really glad you found our app easy to use.

It was great helping you add the download button on the thank you page. We really appreciate you using Filemonk across all your stores!

-Anaam / Merchant Success Lead