Digital Downloads ‑ Filemonk
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I struggled getting our digital downloads up and running until I found Filemonk. We've had it for several months and after figuring out the initial steps to load digital content, its worked great. After several months, I had a question, and Sandesh got back to me super quickly with a helpful answer, very good customer service. I really like how the Download now feature appears in the customer thank you email - its very helpful for the customer. Definitely would recommend this app.
i ll recomend it to my frends
Thank you for your review! Awesome to hear you’re recommending us to your friends! We’re thrilled you’ve had a great experience.
If you or your friends have any questions or need help, don’t hesitate to reach out—we’re always here for you! :)
- Sneha / Merchant Success
Really great so far and fantastic customer service!
Thank you so much for your kind words :) We're glad our Merchant success team was able to help you out.
Please feel free to reach out for anything else, we're here to help!
- Anaam / Merchant Success Lead
Great solution to share files and allows customization!
Thank you so much for leaving a review :) Our team is happy to hear that Filemonk is working out well for you
Excellent customer service!
Amazing customer support
THIS APP WORKS BEAUTIFULLY! AND THE CUSTOMER SERVICE IS TOP NOTCH! I WAS HAVING ISSUES SETTING SOMETHING UP (TOTALLY MY FAULT) AND I REACHED OUT TO SEE IF THEY COULD HELP ME, SNEHA WENT ABOVE AND BEYOND TO HELP ME WITH MY LITTLE ISSUE. SO FAR THERE ARE NO ISSUES WITH THIS APP. THANK YOU SO MUCH!
Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación
I tried several apps for digital downloads and Filemonk is the most trusted so far.
Even for free version they have plenty of additional options to customize the process. My favorite opinion is that I can add "download" section to the client purchase history page. As a person who purchases digital download myself I can tell this is very convenient for client.
Thank you! I'm glad I found this app.
I have just launched my first digital product using Filemonk. I am using the free version at the moment because I wanted to trial it but I am super impressed already. It is very easy to use and very initiative. The free version is limited in the number of downloads per month but it does include enough of the other features that I have been able to get a great understanding of what I can do. I will be upgrading to the paid version soon.
Thank you for an excellent product.