Digital Downloads ‑ Filemonk

Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.

So far this app has been easy to use and works well.

Once I attach the file to the product advertised for sale, I do not have to do anything else. When a customer purchases the product the file is sent to them instantly.

I tested it out by buying one of my products using a different email address and I received the file. So far I have not received any complaints from my customers so I feel assured that they have received the digital products that they purchased as well.

I will definitely recommend that everyone selling downloadable products give this app a try. There are different levels of plans you can get and the prices are reasonable.

Ich nutze Filemonk derzeit für digitale Produkte in PDF-Form und bin super zufrieden - einfach zu installieren und funktioniert einwandfrei! DANKE

I've been using FileMonk for a while now and it's been great. But honestly, the support team is what made me want to leave a review. I had an issue that was driving me crazy, and they actually took the time to help me figure it out. You could tell they genuinely cared about getting it sorted, not just sending me some copy-paste response. They stuck with me until everything was working again.

App works flawlessly for what we need it for (simple digital downloads), and have not experienced any issues. Would recommend.

No complaints here. I've been using it to sell sample packs, and so I can include downloads with music purchases. It's been working out well and it's really easy to understand and use, unlike many other Shopify apps. Thanks Filemonk!

Excellent app!

Solves a lot of pain points in software delivery. At first, it didn’t cover some of our use cases, but the team has been amazing. Big shoutout to Kartik and Sandesh - they listened to our problems and quickly built features just for us. Thanks to them, we could move faster without losing confidence in the product.

Highly recommend!

Nagaraj was absolutely wonderful to work with to adjust a few minor form settings for me. Despite his busy workload, he kindly made the adjustments and was so patient and graciou with me (I'm very new to Shopify and the Filemonk app). Support at Filemonk has been incredible and that gives me a lot of confidence to start selling my digital products! Thank you, Nagaraj!

Hassan helped me greatly today in troubleshooting an issue I was having with Filemonk and Shopify. He was patient, kind and professional. I am so grateful for his help. My issue has been resolved. Yay!

I'm a newbie and this has been a great app! Support has been wonderful any time I've bumped into issues!