Digital Downloads ‑ Filemonk
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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Customer service has been great. I was having issues with the DKIM authentication and the representative solved the problem in just a few minutes. It's also an excellent app for selling digital products.
Easy to use.
Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best.
If you need any help or have more feedback, just let us know! :)
- Sneha / Merchant Success
Works very well, thanks!
Thank you for your review! I'm glad I could share the discounts under the Early Stage Program and help setup the app. I wish you the best in selling digital products to your customers.
If you have any concerns/ queries about the app, please do feel free to reach out to us. We're available round the clock! :)
- Sneha / Senior Technical Support Specialist
Great app and friendly support!
Good customer service!
I've tried other digital product apps for Shopify, but this one is my favorite. The interface is decently easy to use, and I've had no issues with any of its features. Seems to be doing exactly what it says it'll do. Support is also very responsive and helpful.
Filemonk and their team truly are amazing! We have had to message in a few times for help setting up our codes on a new store, and each time, Sandesh or Anaam was right there to help! They both had great communication, customer service and were always up to speed on what was needed. Sandesh has gone above and beyond! He has helped with our testing phase and so much more! I would highly recommend them to anyone! Best customer service! Sandesh can fix almost any issue, truly listens to your company's needs, follows up on all changes, and is very fast to act!
Excellent customer service- even at 1:30am!
Thank you so much for your kind words! I'm glad I could help setup Filemonk. I wish you the best for your store.
We're always here to help. :)
- Sneha / Merchant Success
The support team is incredibly helpful, and the app is easy to use!
Thank you so much for the appreciative words! :) I'm very happy to learn that you're finding things easy. It was a pleasure for me provide help and answer your questions.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!
-Vishu / Senior Technical Support Specialist
I really love this app