Digital Downloads ‑ Filemonk
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!
Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers!
If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success!
- Sneha / Senior Technical Support Specialist
Easy to use! I love the option that allows you to notify buyers of updates.
Absolutely streamlined experience, easy & effortless. This digital download app is reasonably priced, and it just works straight out of the box!
I have no tech skills and it seems to be working very well.
Had some trouble with customers getting my emails and getting access to my ebook. Contacted support and after giving them access to my shop they did everything for me, inputed all the info I needed, and resolved the ongoing issues I had! Now everything works perfect.
Thank you for the great review! I'm happy to hear everything is working perfectly now. It was my pleasure to assist you with Shopify's App Proxy setting and DKIM authentication for sending digital downloads through your custom email.
If you need further assistance, feel free to reach out!
- Nagaraj / Technical Support Specialist
Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally
Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed.
If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business!
- Sneha / Senior Technical Support Specialist
Fast and professional
Easy to install and modify. Does exactly what you want it to do.
Excellent responsive service and good functionality but really let down by inability to customise download page both for look and features. Mine is a gift product, an album of music for very young children, sent as a download and it looks rubbish and amateur. Particularly compared to the sleek Shopify look. Please please improve the download page or give developers access to the files so they can customise. Also not having the ability to bundle as a single download file is not ideal (have to download each file individually). Make a purchase and you'll see what I mean. Hope this feedback was helpful.
this app has been great and really easy to set up! I love all the features and customizations, like watermarking my files, adding download buttons and links where I want them, etc. The support is also great! They are really friendly and I've received help really quickly, taking care of any issues I've come across. They've also shared links to instructions on what they've done so I'm able to learn how to update things on my own in the future as well. Highly recommend!
Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. It's great that our team could assist you quickly and provide helpful instructions to empower you for future updates.
If you ever need more support or have questions, just let us know. We’re here to help! 😊
- Nagaraj / Technical Support Specialist