評價 (332)
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So far so good. Easy to setup and get started. Customer service seems great. I haven't received any orders yet, but once I do I can write a full review.
This app is very good, I've never had a problem and neither had my clients, also the users support is great!
Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store.
Please feel free to reach out for anything else, we're here to help!
- Sneha / Merchant Success
This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.
This app is super easy to use! Makes fulfilling my digital products simple. I was also able to double my upload limit with the help of the support team. Really enjoying using this app.
Thus far we have had an excellent experience with Filemonk. It was easy to attach to our Shop, easy to figure out and all of our customers so far have received the downloads.
The support team at Filemonk is really awesome!
I needed help setting up and uploading my files and Prarthana was able to assist me within minutes.
Greatly appreciate what these guys have to offer, and Thank you so much Prarthana!
Filemonk is a great app and digital file delivery for Shopify.
Sandesh tech support was kind, knowledgeable and efficient. He worked with me patiently and diligently to have my issue resolved in one session via chat.
I absolutely love how the chat/help feature is embedded in all Filemonk pages so you do not have to dig deep and waste time trying to find how to begin asking for help.
In the end that is the most important, problems occur and customer support is key.
Thank you,
Livinio
Just started using app - customer support is great! Quickly connected to agent and he was absolute rock star - quickly provided all answers and found the best solution. Love using it!
Thank you so much for the review! Glad our team could help you understand the app and that Filemonk is exactly what you're looking for to sell your designed architectural products.
We're here to help anytime. We wish you the best for your store. :)
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.
If there’s anything else we can do, just let us know! :)
- Sneha / Merchant Success
Stellar! Has been great to showcase our new digital products on our website