Digital Downloads ‑ Filemonk

Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally

I’m really grateful to Filemonk for offering me a discount! Their support has been excellent, and they made it super easy for me to apply it to my plan. It’s helped me manage my costs as I grow my business. Highly recommend their service for anyone looking for great customer support and flexible pricing!

A useful and easy to use app.
Still a newbie in using it, but I am pleased so far.

Easy to use! I love the option that allows you to notify buyers of updates.

Excellent responsive service and good functionality but really let down by inability to customise download page both for look and features. Mine is a gift product, an album of music for very young children, sent as a download and it looks rubbish and amateur. Particularly compared to the sleek Shopify look. Please please improve the download page or give developers access to the files so they can ...

デジタルコンテンツ販売には、これ以上ないほど優れたアプリです。
購入後にお客様へ送信される「サンクスメール」と、ダウンロードリンク付きの「ダウンロードメール」が別々に届く仕組みになっており、これがデフォルトではスパムメールに振り分けられることもあり、対応が少し手間でした。

しかし、こちらもカスタマイズが可能で、DNSレコードを変更することで独自ドメインのメールアドレスへ対応できるようになりました。DNSレコードの設定は一見難しそうでしたが、カスタマーサポートの方々が非常に優秀で、日本語でのチャット対応もスムーズ。2日間にわたって丁寧にサポートしていただき、問題なく設定を完了できました。

アプリ自体の機能の素晴らしさだけでなく、サポート体制の手厚さにも驚かされました。デジタルコンテンツ販売が初めての方でも、安心して運営をスタートできるサポートが整っています。安心して導入をおすすめできるサー ...

Wow! Filemonk is the app that I've been looking for to sell and download my digital files. I tried many, but the help I received (my tech knowledge is just ok) to get things up and running was phenomenal. Nagaraj, who I worked with, understood all the Shopify nuances helped me greatly. I so appreciate the support and the quick response times when I asked questions. Get. This. App.

funciona perfecto!

I like this app, and the support team is always quick to help with any issues. I hope the app remains user-friendly.

Greatest service for digital downloads. And customer support is fast, polite and concise. Can recommend :)