Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

評論 (416)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
編輯時間:2024年12月3日

I like this app, and the support team is always quick to help with any issues. I hope the app remains user-friendly.

FKACO
美國
使用應用程式 6個月
Artos Software 已回覆 2025年1月22日

Thank you for your feedback! 😊 We’re so glad to hear that you like the app and that our support team has been quick to assist you. Ensuring a user-friendly experience is a top priority for us, and we’ll continue working hard to keep it that way!

If you ever have any suggestions or need help, don’t hesitate to reach out. Wishing you all the best with your business!

- Sneha / Senior Technical Support Specialist

2025年1月3日

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price.

Trap Door Magic Shop
美國
使用應用程式 2天
Artos Software 已回覆 2025年1月22日

Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to providing great functionality, ease of use, and value, so it’s wonderful to know that it’s meeting your needs!

If you ever need assistance or have more feedback, don’t hesitate to reach out. Wishing you continued success with your Shopify store!

- Sneha / Senior Technical Support Specialist

2024年11月21日

So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.

TobyRoo Originals
美國
使用應用程式 8天
Artos Software 已回覆 2024年11月22日

Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :)

-- Sandesh / CEO

2024年11月25日

Great support, very fast reply and big help. Easy to use app on Shopify well integrated

Thirdfloordesign
比利時
使用應用程式 2個月
Artos Software 已回覆 2024年11月29日

Thank you for your review! I'm glad we could assist you with your queries. I'm also glad to know you find the app easy to use.

We're always here if you need anything else at all!

- Sneha / Merchant Success Team

2025年1月29日

Great App works really well.

The Raw Kitchen UK
英國
使用應用程式 4個月
2024年11月2日

The app is simple to use and flawless.
The one time I had difficulty in use the support staff was quick and thorough.
I only wish all apps and their support staff could provide this exceptional level of service and dependability.

Thanks be to Filemonk!

Rivera Sun
美國
使用應用程式 11個月
Artos Software 已回覆 2025年1月18日

Thank you so much for your awesome review! :) Very much appreciated. You're awesome too! It makes me glad to learn that you find the app to be simple to use. It was a pleasure for me to provide help and answer your questions.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

2024年10月22日

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
加拿大
使用應用程式 1年多
Artos Software 已回覆 2025年1月18日

Thank you for your kind words and the shout out :D It was a pleasure for me to help out and answer your questions and I'm glad to learn that you're happy with the service.

Always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

2024年11月18日

I am beyond impressed with Filemonk! I had an issue with my digital product delivery and reached out to their support team. They responded very quickly and resolved the problem. Very helpful and friendly service. Thank you Sneha! Filemonk has made managing my digital downloads seamless, and their commitment to customer satisfaction truly stands out. Highly recommended! ✨

Rewire and Thrive
南非
使用應用程式 大約1個月
Artos Software 已回覆 2024年12月9日

Thank you for your wonderful review! I'm glad we could help make sure you're able to use Filemonk without a storefront. We wish you the best for your store.

We're always here for you! :)

- Sneha / Merchant Success Team

2024年10月29日

I would highly recommend! It's been a very simple and easy app to understand and implement into my website. I've been able to get immediate feedback for any issues that popped up, their support team is extremely helpful! I've had great support from Nagaraj and Sandesh specifically. Thank you!

Amber Collective
美國
使用應用程式 3個月
Artos Software 已回覆 2024年10月31日

Thank you so much for the kind words in your review. So great to see that you have your custom email address set up for email alerts from the app. All the best with growing your store, and reach out to us for anything else. :)

-- Sandesh / CEO

2025年2月16日

Great app definitely surpassed my expectations

Posh Digital Palace
美國
使用應用程式 3個月