Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

評論 (290)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年9月30日

I have had this app for months now. If you sell digital products, this is the only app for you. (Trust me, I've been through them all.)

When I first loaded the app, they were developing many new features. Yet, whenever I discovered something wonky, it was immediately fixed. The entire load and delivery funnel to clients is excellent.
The number of options goes way beyond that because the team at FileMonk listens to their clients!

The app deserves 10 stars, and the service deserves 10 stars. I sell tons of digital art, and this app opens up all the possibilities and ensures the client who paid receives a link to the products as soon as the payment is verified.

In other words, the path from Payment to delivery for this product is usually no more than 90 seconds.

There is nothing more one could ask for if you deliver any digital product, from art to books to any other digital type. It is one of the best apps on the entire Shopify app store.

Cobwebs Of The Mind
以色列
使用應用程式 8個月
Artos Software 已回覆 2024年11月12日

Wow, that's a kind and thoughtful review! Thanks a ton. Doing our best here to build an amazing product & support experience for selling digital products, and I'm confident we'll only get better. Please keep the feedback and suggestions coming!

-- Sandesh / CEO

2025年4月7日

I have no tech skills and it seems to be working very well.

Integrative Sexuality Education
美國
使用應用程式 6個月
2024年10月10日

I've been really pleased with this app! The support is brilliant, they answered within minutes (I just had an issue with DKIM authentication) and they solved my problem within the hour. I love the customisation, the setup was easy and being able to change the templates is great. Files are issue to upload and link to products, overall 5 stars all the way!

sewecofabrics
英國
使用應用程式 7個月
Artos Software 已回覆 2025年1月13日

Thank you for your wonderful feedback! I'm so glad to hear that you found the setup easy and that the customization options work well for you. It was my pleasure to assist with the DKIM authentication and Shopify's App Proxy settings to ensure your digital downloads run smoothly.

If you ever need any further help, feel free to reach out!

Nagaraj / Technical Support Specialist

2024年12月15日

Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally

AKP Branding Stories
英國
使用應用程式 1年多
Artos Software 已回覆 2025年1月22日

Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed.

If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business!

- Sneha / Senior Technical Support Specialist

2024年11月25日

this app has been great and really easy to set up! I love all the features and customizations, like watermarking my files, adding download buttons and links where I want them, etc. The support is also great! They are really friendly and I've received help really quickly, taking care of any issues I've come across. They've also shared links to instructions on what they've done so I'm able to learn how to update things on my own in the future as well. Highly recommend!

From Blank Pages
美國
使用應用程式 24天
Artos Software 已回覆 2025年1月2日

Thank you for your wonderful review! We're thrilled to hear that you're enjoying the app's features, including watermarking files and customizing download buttons and links. It's great that our team could assist you quickly and provide helpful instructions to empower you for future updates.

If you ever need more support or have questions, just let us know. We’re here to help! 😊

- Nagaraj / Technical Support Specialist

2025年1月20日

Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!

Couch Potato Designs
美國
使用應用程式 接近2年
Artos Software 已回覆 2025年1月22日

Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers!

If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success!

- Sneha / Senior Technical Support Specialist

2024年11月19日

App is amazing and tech support is the best I've received from any apps on the Shopify store. These guys are on the ball, patient, and extremely helpful. I had a few user error snags and it took minuites to figure out. Now the app is running smoothly and my customer are happy!

Jones Laser Craft
美國
使用應用程式 4個月
Artos Software 已回覆 2025年1月18日

Thank you so much for your Awesome review! :) It makes me really happy to learn that your customers are happy. It is a pleasure for us to provide help and support. I'm glad to learn that you find our app easy and our support helpful.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

2025年2月22日

Easy to use! I love the option that allows you to notify buyers of updates.

Lovie T Designs
美國
使用應用程式 29天
2025年7月5日

Excellent service. 10/10

PalaeoGames
英國
使用應用程式 3個月
2024年10月22日

I have been using Filemonk since I launched my store and I have been very satisfied. I contacted Filemonk’s chat support to ask how Filemonk works with a subscription app. A chat rep named Vishu took the time and patience to explain to me how it all works. I am so appreciative for his help as this is a huge step forward for my business. A huge thank you and shout out to you Vishu!

FSLwebFLS
加拿大
使用應用程式 大約1年
Artos Software 已回覆 2025年1月18日

Thank you for your kind words and the shout out :D It was a pleasure for me to help out and answer your questions and I'm glad to learn that you're happy with the service.

Always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist