Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

評價 (365)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月8日

Love the app, my customers do too

King Stories
美國
使用應用程式 18天
Artos Software 已回覆 2024年9月17日

Thanks for the awesome feedback! We're delighted to hear that both you and your customers love Filemonk to sell and receive digital products.

If you need any support or have more feedback, just let us know! :)

- Sneha / Merchant Success

2024年10月22日

Does what it claims to do. Good communication

Kilbaha Education
澳洲
使用應用程式 4天
2024年8月7日

Fast customer service, and the app is very easy to setup and use!

Pretty Digitals
美國
使用應用程式 20天
Artos Software 已回覆 2024年8月20日

Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :)

Please feel free to reach out for anything else, we're here to help!

-Anaam / Merchant Success Lead

2024年7月24日

Excellent App. Does the job as described, reliable. Good support to get up and running.

JD Mack Photo
美國
使用應用程式 21天
Artos Software 已回覆 2024年7月25日

Thank you so much for taking the time to leave a review :) I'm glad we were able to help you bulk import your digital products and get set up with Filemonk :)

We're always here to help, anything you need!

-Anaam / Merchant Success Lead

2024年8月19日

I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!

Tender Moments
義大利
使用應用程式 6天
Artos Software 已回覆 2024年8月20日

Thank you so much for taking the time to write a review. It was my pleasure to help you with the DKIM authentication.

I'm so glad that your emails will be sent from your business email now. Best of luck with everything :)

-Anaam / Merchant Success Lead

2024年8月20日

Easy to use.

totkorner
美國
使用應用程式 2年多
Artos Software 已回覆 2024年8月30日

Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best.

If you need any help or have more feedback, just let us know! :)

- Sneha / Merchant Success

2024年7月19日

The customer support for this app is amazing. They responded quickly, were incredibly helpful, and resolved my questions with ease. Their dedication to customer satisfaction is outstanding. Highly recommend! Thanks Shashi & team!

digitalmaster studio
澳洲
使用應用程式 7天
Artos Software 已回覆 2024年7月26日

Thank you for your kind words! We're glad to hear our support team could help quickly and effectively. Your satisfaction is our priority. Thanks for recommending us! We wish you the best for your digital sales. :)

- Sneha / Merchant Success

2024年5月27日

I've been using Filemonk for a few months now and it's been running quite smoothly. All my initial setup issues were resolved very promptly by their customer service representative Sneha. I needed to view 50 products instead of 20 and they were able to change the default through their back end specially for my requirement. Also I needed my products in a particular sequence and this was also customised for me ftom their back end team. All in all I am very happy with their product and especially Sneha's help has been tremendous. Thank you.

SchiffliOnline
印度
使用應用程式 大約1年
Artos Software 已回覆 2024年7月18日

Thank you so much for your kind words! I'm happy I could help set up the app and our team could customize it as per your requirements. I wish you the best! We're here to help anytime.

- Sneha / Merchant Success Lead

2024年10月22日

Thank you very much for the customer service's help. The response was very fast and helped me solve all the problems. This APP is definitely the first choice APP for customized artworks.

PaletteTales
香港特別行政區
使用應用程式 大約4小時
2024年5月31日

File monk is a great Add on for your shopify store, if you have a digital product.
Is super easy to install and track your orders. They also have a feature where if you change the file of one of your products you can notify to all previous clients. 10/10

Flumen Capital
墨西哥
使用應用程式 11個月
Artos Software 已回覆 2024年7月18日

Thank you for your review! Glad to know that Filemonk is super easy to use and helps you notify all your previous customers if a digital product is replaced. I wish you the best for your business. :)

- Sneha / Merchant Success Lead