Digital Downloads ‑ Filemonk
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Rating
- 4.9 (380)
- Developer
- Artos Software
Featured images gallery
Sell digital products & downloads in 3 easy steps. Deliver files instantly & protect your content.
Filemonk makes it easy to sell digital products - be it ebooks, PDF, guides, videos, software, digital assets, licenses, custom products like artwork & more. Just 3 steps - upload your files, link them to a product listing & enable email delivery. That's it! Give customers instant access to their digital downloads automatically after checkout. Customize everything to match your brand. Set download limits, disable risky/refunded order access or watermark PDFs to protect from sharing.
- Sell any digital product in 3 quick steps. Read our guides & get 24*7 support!
- Give customers an amazing download experience instantly after checkout
- Customize everything to match your brand
- Protect your content with PDF watermarks, streaming & download limits
- Sell licence keys, and deliver custom digital products like artwork easily
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
Checkout, BundlesCategories
Download management
File security
Pricing
Free
Free
- Sell any file type
- Unlimited downloads
- Automatic email delivery
- Add your brand
- Upload upto 250MB
- 30 orders per mo.
Lite
$10 / month
+ $0.15 per order above plan limit
- PDF watermarks
- Download limits
- Download from Thank You page
- Use your email
- Upload upto 10GB
- 200 orders per mo.
14-day free trial
Plus
$20 / month
+ $0.15 per order above plan limit
- All features
- Upload upto 100 GB
- 400 orders per mo.
14-day free trial
Enterprise
$50 / month
+ $0.10 per order above plan limit
- All features
- Priority support
- Upload upto 1000 GB
- 1,000 orders per mo.
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (380)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for efficiently delivering digital products, enhancing customer satisfaction. It supports various digital products with features like immediate download links, customizable email templates, and easy management. Additional features include file update notifications, watermarking, and customizable download buttons. The app is noted for its reliability and excellent customer support, which is responsive and adapts features to merchant needs.
Had some trouble with customers getting my emails and getting access to my ebook. Contacted support and after giving them access to my shop they did everything for me, inputed all the info I needed, and resolved the ongoing issues I had! Now everything works perfect.
In just one day, all clients are unable to download files as they are flagged as 'infected.' We're now receiving more and more emails every hour from clients concerned that we may be spreading viruses. This issue is a significant setback for our company. Currently, the app is unusable, as even we are unable to download our own files.
UPDATE
Thank you, Sandesh, for the thorough explanation and for addressing the issue with such detailed insight. We’re glad to see that significant changes have been implemented to improve the app’s security. For now, we’ll keep our rating at 3 stars, but if things run smoothly over time, we’ll consider updating our review. In the meantime, we’ll continue testing to ensure our clients don’t encounter any further upload issues. We appreciate your proactive steps and hope this leads to a more reliable experience for everyone."
UPDATE 2
It's been a week and all the problems have disappeared, it seems that the newest updates were truly needed for it to happen. We're really happy from the results, so the review goes back up to 5/5.
Hey there! Thanks for writing a review, and I'm sincerely sorry for the trouble. Unfortunately, one of the stores using Filemonk sold malicious content; our domain was then flagged by Google and we had to work through a security review to get it resolved. Within 24 hours of being made aware of the problem, we got it fixed and now we're working on a few more changes to ensure that this never happens again.
Filemonk operated on a trust-based system - we believed that most content sold is legitimate and there was no need to police it. But increasingly, I can see that we need to do better to protect our merchants and your customers. To that extent, we're introducing new moderation checks, introducing an acceptable content policy, changing how we handle downloads and email domains. It's the broadest set of changes on the security front in a long time.
I've sent a more detailed reply to your email with specific details on what we're doing. Please do take a look and I'd love to hear from you on it. Once again, sincerely sorry that we didn't do all of this ahead of the issue. In any case, my only priority is ensuring that this cannot happen again and we'll work as hard as we have to to make this true.
-- Sandesh / CEO
I've been really pleased with this app! The support is brilliant, they answered within minutes (I just had an issue with DKIM authentication) and they solved my problem within the hour. I love the customisation, the setup was easy and being able to change the templates is great. Files are issue to upload and link to products, overall 5 stars all the way!
Support
Artos Software can answer any questions you have about Digital Downloads ‑ Filemonk.
Developer
Resources
Launched
April 5, 2022
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner
-
Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Products, orders, Online Store
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View products
Inventory, products, publications of products on sales channels, or collections
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Edit orders
All order details, merchant managed fulfillment, or third-party fulfillment
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Edit your Online Store
Script tags in your Online Store
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