Uploadly ‑ File Upload
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So far had no problems with the app.
Customer support is excellent, they answer immediately when I need some help!
My store had an old, not so easy to use theme installed and i was having trouble incorporating this app.
I reached out to support and in less than a few hours (Keep in mind i went to sleep for about 7 hours) woke up and had this issue resolved.
Support was extremely prompt with responses and helped me get everything i needed from this app.
Speaking about the app, the words are useless. The app integrates perfectly in every store and it is fast enough for my expectations and the quality of the uploads is incredible.
Speaking about the support I needed, I'm spechless. The team just answered my problems on a Sunday afternoon, and in the Monday morning, my problem was solved. It's amazing!
The app will help me in the future to receive files from customers who want to add a personal greeting card to the flowers. The support was super nice and quickly accessible.
I recently started using the 'Uploadly' app for my online business, PortrayMe, where we provide AI-generated artistic transformations of individuals. The nature of our service requires customers to upload multiple images, and 'Uploadly' has been instrumental in facilitating this process seamlessly.
However, I encountered an issue with the display of uploaded images on the cart page which appeared cluttered, especially when customers uploaded the maximum number of images. I reached out to the 'Uploadly' support team and was assisted by Anna Louisa. From the outset, Anna was responsive, understanding, and highly committed to resolving the issue to enhance the user interface on my site.
She promptly provided visual guides and was willing to coordinate with the development team to modify the display format on the cart page, making it cleaner and less cluttered. Despite the time difference, Anna ensured that the necessary modifications were carried out efficiently. I was especially impressed by her proactive approach in keeping me informed and ensuring the developers had the necessary permissions to make the modifications.
Now, the cart page looks much more organised, and the user experience has significantly improved. The dedication and solution-oriented approach demonstrated by Anna and the 'Uploadly' team are exemplary. They not only addressed the concern but also showed a high level of professionalism and a genuine interest in ensuring the app contributes positively to the overall functionality of my website.
I am extremely satisfied with the 'Uploadly' app and the customer service provided. I would highly recommend 'Uploadly' to other online business owners looking for a reliable and efficient image upload solution. This experience has certainly earned a 5-star rating from me, and I look forward to continuing my business relationship with 'Uploadly'.
Thank you, Anna, and the entire 'Uploadly' team for your exceptional service!
James
Owner, PortrayMe
Wonderful and fast service! I had some padding issues and display of the button on my 3rd party theme, Anna fixed it immediately. Good app as well
The best and easiest to use. the support is also amazing, they reply within one minute when the support is online. thanks.
Thank you very much for your review. We are happy that you like our service and upload app. If you need anything or any help, we are here to help as fast as possible.
Thank you very much :)
Customer service is fast and very helpful
Excellent service with a plan to help small businesses starting out. The plan ensures that one can reinvest profits so that both parties grow. win win
Awesome app , awesome service