Uploadly ‑ File Upload
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The app will help me in the future to receive files from customers who want to add a personal greeting card to the flowers. The support was super nice and quickly accessible.
I would definitely recommend this app. It works perfectly for what I need for my new business and it was fairly easy to install. I ran into some issues and reached out to customer service and was very surprised at how quickly they responded! Ana was very helpful and provided videos explaining the process and after i made all corrections I asked her to please review my site to see if all Uploadly configurations were correct and she confirmed all was well. Despite the difference in time zones they responded quickly and answered all my concerns.
Thank you Uploadly team!
I recently started using the 'Uploadly' app for my online business, PortrayMe, where we provide AI-generated artistic transformations of individuals. The nature of our service requires customers to upload multiple images, and 'Uploadly' has been instrumental in facilitating this process seamlessly.
However, I encountered an issue with the display of uploaded images on the cart page which appeared cluttered, especially when customers uploaded the maximum number of images. I reached out to the 'Uploadly' support team and was assisted by Anna Louisa. From the outset, Anna was responsive, understanding, and highly committed to resolving the issue to enhance the user interface on my site.
She promptly provided visual guides and was willing to coordinate with the development team to modify the display format on the cart page, making it cleaner and less cluttered. Despite the time difference, Anna ensured that the necessary modifications were carried out efficiently. I was especially impressed by her proactive approach in keeping me informed and ensuring the developers had the necessary permissions to make the modifications.
Now, the cart page looks much more organised, and the user experience has significantly improved. The dedication and solution-oriented approach demonstrated by Anna and the 'Uploadly' team are exemplary. They not only addressed the concern but also showed a high level of professionalism and a genuine interest in ensuring the app contributes positively to the overall functionality of my website.
I am extremely satisfied with the 'Uploadly' app and the customer service provided. I would highly recommend 'Uploadly' to other online business owners looking for a reliable and efficient image upload solution. This experience has certainly earned a 5-star rating from me, and I look forward to continuing my business relationship with 'Uploadly'.
Thank you, Anna, and the entire 'Uploadly' team for your exceptional service!
James
Owner, PortrayMe
Wonderful and fast service! I had some padding issues and display of the button on my 3rd party theme, Anna fixed it immediately. Good app as well
The best and easiest to use. the support is also amazing, they reply within one minute when the support is online. thanks.
Thank you very much for your review. We are happy that you like our service and upload app. If you need anything or any help, we are here to help as fast as possible.
Thank you very much :)
I used this app but have a problem with counting the price for uploaded pictures. If customer upload more pictures - (bulk upload) app add only 1x price for product even if customer upload 10 pictures at once. I contacted the support but I did not get the help with that problem. App is nice and working good but need to be upgrated : pcitures x price. Hope it will be better.
Thanks for your review. Our customer support was in touch with you already.
I am sorry that we do not provide this feature. Our app is not made for this use case of price add-ons. We will look if we can introduce something in next update next year. As development will take time.
Thanks
Customer service is fast and very helpful
Excellent service with a plan to help small businesses starting out. The plan ensures that one can reinvest profits so that both parties grow. win win
Awesome app , awesome service
I was having an issue with the app showing up on my website, the developers reached out and with trail and error they finally found a solution. Now the app works perfectly!! Definitely recommend, the customer service alone is 5 stars!!