Uploadly ‑ File Upload
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Omtaler (69)
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Etter vurdering
I would definitely recommend this app. It works perfectly for what I need for my new business and it was fairly easy to install. I ran into some issues and reached out to customer service and was very surprised at how quickly they responded! Ana was very helpful and provided videos explaining the process and after i made all corrections I asked her to please review my site to see if all Uploadly configurations were correct and she confirmed all was well. Despite the difference in time zones they responded quickly and answered all my concerns.
Thank you Uploadly team!
I attached my shopify lini to my TikTok page. When my customers access my shopify store through the link on TikTok they are not able to add images. They have to tap the 3 dots at the top right corner then select 'open in browser' before they can actually add images.That is too many steps. This needs to be fixed. Until then, Im out.
Thank you for your feedback! We understand your frustration and would like to briefly explain the issue: Unfortunately, the problem is due to TikTok itself. When customers access your Shopify store via the link on TikTok, it opens in TikTok's embedded browser, which doesn't support all features on some devices, especially on Android. As a result, they may need to tap the three dots in the upper right corner and select “Open in Browser” to upload images.
I have personally tested this on an iOS device, and the issue does not occur there. You can see this in the following video:
https://www.loom.com/share/cf1c64e656f4472a86ac59e87809c232
The issue mainly occurs on Android devices in the TikTok Browser and is due to the limitations of the TikTok browser. Unfortunately, we have no control over this.
We would kindly ask you to reconsider and amend the review, as this is not an error on our part and is something beyond our control. As you also mention in your new upload app on your website, it doesn't work on Android either.
Thank you for your understanding!
Anna helped me with an issue where I thought Uploadly was conflicting with another personalization app by a supplier Im using, but turns out I was targeting that collection in error and Anna was able to help me promptly and very quickly. Customer support so far is great. Haven't had other errors with the app so far.
Amazing plugin if you want to enable file uploads with your order. Great support as well. We needed some changes to the layout of the file upload dialog which the devs sorted out for us in no time.
Thanks for the quality service!
Great app which performs as it says, my customers can now upload their images exactly as I needed them too without any loss in resolution.
The customer service is amazing, quick, responsive and solves any problems.
excellent
It's a great app. Out of all the image upload apps I downloaded, this was the only one that allowed you to adjust the shape of the button. It was so easy to use & a great price. I also love that it includes ALL files. Not just jpgs. I highly recommend it.
Support client au top !
Ils ont pu ajouter l'item sur mes ajouts rapides !
Je recommande à fond !
Download and setup was very easy. Customer Support responded quickly to my request for assistance formatting the links in my email confirmations.
Quick and friendly service. Thank you
Thank you so much for taking the time to leave a review – we truly appreciate it! We're thrilled to hear that you're enjoying Uploadly and that it's helping to improve your workflow.
Please know that we're always here for you. If you ever have any questions, run into issues, or simply want to share feedback, our team is just a message away.
You can easily reach us via the Live Chat directly within the app, by submitting a support ticket, or by emailing us at:
support@inspon-app.zendesk.com.
Your experience means a lot to us, and we're committed to making sure you get the most out of Uploadly.
Thanks again for being part of our community! 💚