Uploadly ‑ File Upload , 72 則評價

Anna helped me with an issue where I thought Uploadly was conflicting with another personalization app by a supplier Im using, but turns out I was targeting that collection in error and Anna was able to help me promptly and very quickly. Customer support so far is great. Haven't had other errors with the app so far.

J'avais un souci avec l'application. Au moment de télécharger les images la page du site se figait et il n'était plus possible d'agir.
J'ai contacté leur service d'aide et en moins de 15min le souci était réglé. Ils ont tout fait eux-mêmes en accédant à mon site. Bravo pour la réactivité !
Ps: mention importante, j'ai la version gratuite et le service à pourtant été au top !

perfect app

Amazing plugin if you want to enable file uploads with your order. Great support as well. We needed some changes to the layout of the file upload dialog which the devs sorted out for us in no time.

Thanks for the quality service!

Toller service und hilfreiche App

It was fast and clear. Thanks for Anna

excellent

This app has transformed by business. Even it were just for the productivity on my side, it would be worth it! I save so much time on back and forth with clients, people pushing the boundaries of what I'll customize for them ... and your tools have eliminated 99% of those problems!! Now if only I could get it for my Etsy shop, too!!

My store had an old, not so easy to use theme installed and i was having trouble incorporating this app.

I reached out to support and in less than a few hours (Keep in mind i went to sleep for about 7 hours) woke up and had this issue resolved.

Support was extremely prompt with responses and helped me get everything i needed from this app.

I recently started using the 'Uploadly' app for my online business, PortrayMe, where we provide AI-generated artistic transformations of individuals. The nature of our service requires customers to upload multiple images, and 'Uploadly' has been instrumental in facilitating this process seamlessly.

However, I encountered an issue with the display of uploaded images on the cart page which appeared cluttered, especially when customers uploaded the maximum number of images. I reached out to the 'Uploadly' support team and was assisted by Anna Louisa. From the outset, Anna was responsive, understanding, and highly committed to resolving the issue to enhance the user interface on my site.

She promptly provided visual guides and was willing to coordinate with the development team to modify the display format on the cart page, making it cleaner and less cluttered. Despite the time difference, Anna ensured that the necessary modifications were carried out efficiently. I was especially impressed by her proactive approach in keeping me informed and ensuring the developers had the necessary permissions to make the modifications.

Now, the cart page looks much more organised, and the user experience has significantly improved. The dedication and solution-oriented approach demonstrated by Anna and the 'Uploadly' team are exemplary. They not only addressed the concern but also showed a high level of professionalism and a genuine interest in ensuring the app contributes positively to the overall functionality of my website.

I am extremely satisfied with the 'Uploadly' app and the customer service provided. I would highly recommend 'Uploadly' to other online business owners looking for a reliable and efficient image upload solution. This experience has certainly earned a 5-star rating from me, and I look forward to continuing my business relationship with 'Uploadly'.

Thank you, Anna, and the entire 'Uploadly' team for your exceptional service!

James
Owner, PortrayMe