Fin AI Agent & Intercom
Esittelykuvagalleria
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- Suosittu samankaltaisissa kaupoissa
- Sijaintipaikka Yhdysvallat
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Hinnoittelu
Valitse yrityksellesi parhaiten sopiva sopimus.
Intercom saattaa laskuttaa ulkoiset maksut erikseen. Lue lisää
Fin AI Agent
$0.99 kertaveloitus
per outcome
Ominaisuudet
- With Intercom or your current helpdesk
Essential
$39 /kuukausi
tai $348/vuosi ja säästä 26 %
per seat
Ominaisuudet
- Customer support for small businesses
14 päivän maksuton kokeilu
Advanced
$99 /kuukausi
tai $1,020/vuosi ja säästä 14 %
per seat
Ominaisuudet
- Powerful AI features for growing teams.
14 päivän maksuton kokeilu
Expert
$139 /kuukausi
tai $1,584/vuosi ja säästä 5 %
per seat
Ominaisuudet
- Security and reporting for larger teams.
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (16)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
Tuki
Sovellustuen tarjoaa Intercom.
Resurssit
Kehittäjä
Lanseerattu
31. elokuu 2016
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