Fin AI Agent & Intercom
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Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Kategorier
Sanntidsmeldinger
Automatiserte svar
Priser
Velg abonnementet som passer best for bedriften din.
Eksterne kostnader kan faktureres av Intercom separat fra Shopify-fakturaen. Finn ut mer
Fin AI Agent
$0.99 engangsbetaling
per outcome
Funksjoner
- With Intercom or your current helpdesk
Essential
$39 / måned
eller $348/år og spar 26 %
per seat
Funksjoner
- Customer support for small businesses
14-dagers gratis prøveperiode
Advanced
$99 / måned
eller $1,020/år og spar 14 %
per seat
Funksjoner
- Powerful AI features for growing teams.
14-dagers gratis prøveperiode
Expert
$139 / måned
eller $1,584/år og spar 5 %
per seat
Funksjoner
- Security and reporting for larger teams.
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (16)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
Brukerstøtte
App-støtte leveres av Intercom.
Ressurser
Lansert
31. august 2016
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