Fin AI Agent & Intercom
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Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Categorias
Mensagens em tempo real
Respostas automatizadas
Preços
Escolha o plano que melhor se adequa ao negócio.
As taxas externas poderão ser faturadas por Intercom, em separado da sua fatura da Shopify. Saber mais
Fin AI Agent
$0.99 valor cobrado único
per outcome
Funcionalidades
- With Intercom or your current helpdesk
Essential
$39 / mês
ou $348/ano e poupe 26%
per seat
Funcionalidades
- Customer support for small businesses
Avaliação gratuita de 14 dia
Advanced
$99 / mês
ou $1,020/ano e poupe 14%
per seat
Funcionalidades
- Powerful AI features for growing teams.
Avaliação gratuita de 14 dia
Expert
$139 / mês
ou $1,584/ano e poupe 5%
per seat
Funcionalidades
- Security and reporting for larger teams.
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (16)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
Assistência
A assistência da app é prestada por Intercom.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
31 de agosto de 2016
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