Fin AI Agent & Intercom
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Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
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- Populärt i butiker som din
- Baserat i USA
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
Kategorier
Meddelanden i realtid
Automatiserade svar
Automatisering av arbetsflödet
Priser
Välj den plan som passar ditt företag bäst.
Externa avgifter kan debiteras av Intercom separat från din Shopify-faktura. Mer information
Fin AI Agent
$0.99 engångsavgift
per outcome
Funktioner
- With Intercom or your current helpdesk
Essential
$39 /månad
eller $348/år och spara 26 %
per seat
Funktioner
- Customer support for small businesses
Prova gratis i 14 dagar
Advanced
$99 /månad
eller $1,020/år och spara 14 %
per seat
Funktioner
- Powerful AI features for growing teams.
Prova gratis i 14 dagar
Expert
$139 /månad
eller $1,584/år och spara 5 %
per seat
Funktioner
- Security and reporting for larger teams.
Prova gratis i 14 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (16)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
Support
Appsupport tillhandahålls av Intercom.
Resurser
Lansering
31 augusti 2016
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