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Fin for Ecommerce and Intercom 专为提供完美的客户体验而打造。
Fin for Ecommerce and Intercom 将 Fin AI Agent 与服务台相结合,在一个平台上提供 AI 和人工支持,帮助商家最大限度地提高效率,并提供卓越的服务和购物体验。Fin 专为 Shopify 打造,可支持完整的客户旅程,利用实时数据帮助购物者查找产品、解答问题并解决订单查询问题。团队可以全面了解订单、发货和客户数据,无需离开 Intercom 收件箱即可执行操作。
- Fin 可帮助购物者发现产品、解答问题并解决订单查询问题
- 一次对话,集购物与支持于一体
- 无需离开 Intercom 即可编辑发货信息、发放退款和创建订单
- 多商店支持:只需几分钟即可将所有 Shopify 商店连接到一个工作区
- 跟踪 Shopify 事件并利用客户数据发送定向消息
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
定价
外部费用可能由 Intercom 收取,不会计入您的 Shopify 发票。 详细了解
Fin AI Agent
$0.99 一次性收费
每项成效
特色功能
- 搭配 Intercom 或您当前的服务台使用
基础版
$39 /月
或 $348/年(可节省 26%)
每个席位
特色功能
- 面向小型企业的客户支持
14 天免费试用
高级版
$99 /月
或 $1,020/年(可节省 14%)
每个席位
特色功能
- 面向成长型团队的强大 AI 功能。
14 天免费试用
专家版
$139 /月
或 $1,584/年(可节省 5%)
每个席位
特色功能
- 面向大型团队的安全性与报告功能。
14 天免费试用
评论 (18)
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
This is a great app. The main downside for us is that we can't connect multiple stores to our single Intercom instance, but I know that Intercom is working on improvements for that at the moment. Looking forward to when we can connect everything up!
Thanks so much for the kind words and for using Intercom! We’re excited to share that multi-store functionality is now live—you can now connect multiple Shopify stores to a single Intercom workspace. We appreciate your patience and support as we rolled this out. If you need any help getting set up, don’t hesitate to reach out to your account manager to enable this for you!
支持
应用支持由 Intercom 提供。
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