主要圖片圖庫
Fin for Ecommerce and Intercom are built to deliver perfect customer experiences.
Fin for Ecommerce and Intercom combines Fin AI Agent with a Helpdesk for AI and human support on one platform to help merchants maximize efficiency and deliver superior service + shopping experiences. Built for Shopify, Fin supports the full customer journey helping shoppers find products, answering questions, and resolving order queries using real-time data. Teams get full visibility into orders, shipping, and customer data, and can take action without leaving the Intercom inbox.
- Fin helps shoppers discover products, answer questions, & resolve order queries
- One conversation, shopping and support in a single experience
- Edit shipping info, issue refunds, and create orders without leaving Intercom
- Multi-store support: connect all Shopify stores to one workspace in minutes
- Track Shopify events and use customer data to send targeted messages
- 廣獲同類商店愛用
- 美國商家
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 10+ Integrations
- Salesforce
- Stripe
- Zendesk
定價
選擇最適合您業務的方案。
Intercom 可能另外收取費用，並開立 Shopify 以外的其他發票。 瞭解詳情
Fin AI Agent
$0.99 一次性收費
per outcome
功能
- With Intercom or your current helpdesk
Essential
$39 /月
或每年 $348，可省 26% 的費用
per seat
功能
- Customer support for small businesses
14 天免費試用
Advanced
$99 /月
或每年 $1,020，可省 14% 的費用
per seat
功能
- Powerful AI features for growing teams.
14 天免費試用
Expert
$139 /月
或每年 $1,584，可省 5% 的費用
per seat
功能
- Security and reporting for larger teams.
14 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (16)
Multi-brand store connections have improved our ability to serve customers and involve our AI agent in multiple other workflows and use cases. Consistently impressed at Intercoms speed to improvement/evolution, and willingness to synthesise our feedback into amazing actions!
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.
Looking forward to future updates—this has the potential to be a game-changer for our operations.
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer
I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.
支援服務
App 支援由 Intercom 提供。
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