Finaloop

I don't care about the app - I just care about my books being handled accurately while I run my business.

They seem to be unable to handle AR on orders received through Shopify. If you process orders (wholesale especially) that are paid later through stripe, check, anything that isn't shopify payment processing, they are unable to handle it. It's almost as though they haven't seen the situation before where balances move out of AR once they're paid. I've been working with support for over a month trying to get this clean for 2023 taxes - well after I paid for the full "cleanup" to move onto their system - and the numbers are still way off.

The kicker is that I keep getting messages from their support about things I need to do manually in order to classify and clear transactions. If I wanted to do my own bookkeeping, I would do it on QB for less.

As for "real time" advertised, the following quote is the text that's been on my year-end closing page for quite some time. How does this meet the hands-off, real-time ecommerce accounting service that's advertised?

"Our team will review the inputs.
The process takes up to 2-4 weeks after all data is provided, but it can sometimes take as little as a few days.
We will update you if additional info is required."

I 100 percent find Finaloop as my hero! I haven’t been able to subscribe yet because I need 1/1/23 and on but I did the free trial and support was amazing through it. It matched my Shopify 100 percent almost and I could’ve helped make it match all the way. I look forward to coming to them when I get my books done and 2023 taxes filed. However I won’t if I have to keep learning all this on my own and I get it to match on my own. I have been a sole proprietor LLC since 2021. I am one person, I make profit of 8-10k a year and since March of 2024 bc of my books being a mess after a cpa who wasn’t familiar with commerce or Shopify got me for over a year now I have no books. I’m determined to learn this on my own since I’ve invested 80 perfect of my shop income to learn it since March 1 and thrown over $100 in integration apps since then. I never paid Finaloop a dime and they not only keep me from paying for qb but they lay it out and ask questions when not sure via your tasks. 30 for qb online or 65 for them who handles 3rd party payouts and literally all of it for $65 and don’t require qb to send it too!

They even gave me a deal for catch up from 750 to 500.

They are great

perfect support, fast and friendly

I am updating my review. Out of frustration on my last review, which was not really the issue on Finaloop but with my banks. Finaloop has gone above and beyond to rectify this for me. I really love the interface and overall seamless integration. They have the best customer support and are there to help. Thank you again Finaloop team.

Finaloop's product and service are incredible. I was hesitant about transferring from QBO and having a discrepancy in my books, but the support team at Finaloop is intelligent and fast; they have the answers to my (many) questions quickly! And it looks like they are always improving the product and taking customer requests seriously. I'm excited to finally have real-time inventory tracking and balance sheet access.

Shout out to Sam, Alex, and Zoe!

Truly amazing!
I don't review much and will sound like a fanboy here because I am. I want to help these guys all I can because they are great.
Finaloop is MADE FOR ECOMMERCE.
Not only is Finaloop a very well designed app with an intuitive, deceptively simple UI that makes it a breeze to use, it's also a FULL FLEDGED bookkeeping and accounting system that replaces QuickBooks, Xero, etc.!
We've been looking for a QBO alternative for years - Finaloop is not only an alternative - it is FAR SUPERIOR.
And that's not all! Finaloop is a real accounting firm so they can literally become your accounting department and even do your (US business) taxes! Your books are monitored by a full staff of human accountants that are always there to help!
Finaloop has revolutionized our bookkeeping/accounting by removing all the stress, reducing bookkeeping time to a few minutes a month (!!) and providing reports that we can trust.
No more reconciling bank, CC, PayPal statements EVER - Finaloop does it all in real time.
Finaloop processes raw data by read-only access to the original sources so the numbers are 100% accurate.
AP and payroll are effortless with Settle and Gusto integrations. Many more integrations are available.
They're also developing an inventory module that will be amazing.

The Finaloop app is excellent. We've been using Finaloop's accounting service for over a year now, and their Shopify app and service has helped us to finally have rigorous, detailed accuracy of our ecommerce accounting. The Finaloop app connects with our Shopify stores and Amazon to automatically track and update each transaction to Quickbooks. We used to do our bookkeeping, but we've saved hours and hours using Finaloop that we now direct toward growing our sales and profit.

This app is the probably one of the top 3 you will ever find in Shopify App store. My books and business information all consolidated into one location, hands-free, worry free. Excellent customer service. Amazing.

We've used Finaloop for more than a year now. Their team is super responsive; they help with those confusing accounting issues. They have integrations to EVERY ecom-related app that you can think of. The product velocity is also amazing. They keep innovating and improving their product every month. They keep our books up to date and we also got in the plan where they do your income tax filing and it's great too. Highly recommended.

Finaloop helped tax season go extremely well and has given me so much time back monthly for bookkeeping. Their customer support is very helpful and wants to make sure you have the best experience. I have some unique transactions because of the nature of my business and they've been helpful with my many questions.