The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Using this app is really fantastic. Very useful. Interface is very friendly to users who has a basic knowledge in computer.
This app is great for allowing customers to leave reviews that include pictures. Building your clients's trust through reviews is a must, and FindShop definitely helps with that. Their customer service is excellent, they respond in a timely fashion and they've all issues (mostly coding stuff) that I opened a ticket for. The only downside about the app is that my site is taking a little longer than normal to load, but I know that this is a relatively new app, so I anticipate that they'll work out the kinks with this issue. I also have high hopes and faith that they'll a "write review" option next to the stars so that customers don't have to scroll all the way down to leave a review. I also hope they'll add the option for video reviews as well.