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Okay, for the people that are in doubt because of the price of this app. Just want to let you know. We've been using your app for 2 days now, maybe to early to tell, but we just love the performance! Till now, worth every penny. The design of the app is just very simple and it also includes push notifications, what is in my opinion a great way to reach customers too.
The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.
FirePush has been absolutely amazing, they answer every question I have and make it so clear and simple. Amazing!
Super helpful, attentive with customers, and seeking genuine business growth. Just learned about the plan upgrades, and they are so helpful. It motivated me to consider the Pro plan in the near future. Happy to use this app!
this is one helpful app. satisfied with how it works. Its very easy to use and understandable. it's awesome!
Really good app; Very simple to use and I've good result w/ firepush. The support it's very kindly!!
J'ai utilisé cette application pour tester les sms. J'ai eu quelques difficultés à l'installation de l'application. Le service client m'a beaucoup aidé et a pris le temps de m'aider, merci beaucoup !
We use this app for our SMS campaigns. It's very easy to use and more importantly very responsive & excellent customer service. Thank you!
Amazing app with a very good customer service which want you to succeed. The app offer very good features which others do not have. I would recommend it to others
So far app is pretty easy to use. i haven't had any clicks or saves from customers yet but great so
The application is very helpful and the support is amazing !
I love the sms tool. They have tutorials so the installations and set up was easy.
Simple and effective, a good way to get word of your online store out there. You can discount codes and other alerts to keep customers coming back.
Outstanding app. Great combination of features, and excellent customer service. This is the app we needed all along.
Awesome App - nice UI a lot of stuff which can be done but yet such a simple structure. Super nice and helpful support team!
Excellent support, I'm getting to know the tool.
It is a pity not to have the free feature plan for at least 15 days of testing.
Great team for assist 24/7 very quick and efficient . this app is great to grab customer attention to make them buy from your store
I like a lot this app, very easy to use, configure to any language, Notify almost everything...............Loveit
So easy to use and when i had a problem installing the customer service was right there. I didnt have to wait 24 hrs to get back to me, he was responding with in a few minutes.
I love it! It’s a good app for small business owners that are just starting a business and are on a budget.
Amazing app! It is really easy to setup. Can't wait to see the Return on investment. The customer service also totally deserves 5 stars.
Awesome features, pretty easy to setup with a lot of customization if you need to be specific. Also they provide great template and campaigns example to help you start
Installation was easy and my questions were answered quickly by Edgaras. What a great app and support! Thank you.
I did not know about web push before. Great customer service! Quick to respond and really liked the fact that I was talking to a real human and not a bot.
Excellent customer service, had some struggles with getting the SMS-functions to work with the legal texts as we're a national based company. Support helped us immediately to set it up correctly translated to our native language. 5/5!
This app is super easy to use and they have a very responsive and helpful support team, Highly recommended.
App works flawlessly, is easy to set up and the support from the team is much more than what I could ask for. Very fast replies from the staff members and they are really trying to help you with any questions or issues that you might be experiencing. Highly recommended from me.⭐
I like it, it's really good I just don't like paying for apps but these its quite worth it to increase your ROI
i like but all your services need to upgrate, i want try before pay for services. my store open may 12 2020
OMG - I literally am switching from SMS bump right now because Tom was so helpful ! In the next few months, this service will be the best there is and I'm in early!! Thanks TOM!
the best thing about the service is it combines - sms with email and webpush - i currently have 3 apps installed to do those
Really easy to use! You get to market everything your store has with this app. Spend less time trying to figure out marketing ways and more marketing.
good and amazing still has nice options for the free plan I will be using this a lot since it works
So far we've used Firepush to build up Push Notification and SMS audiences, while also focusing on promotional campaigns for both. The results (with our KPI being our conversion rate) have been wonderful, especially in the SMS category. More recently we have started experimenting with the Abandoned Cart options, and are refining our approach. The app is fairly intuitive, and the customer support is wonderful. Like anything else, it just takes a little time to fine-tune, but overall, very happy with my experience, and looking forward to using the tools more.
Great app. support team is amazing. Will continue to use it. Still learning. They always go the extra mile to help you. Best is getting everything in video clips so its easy to learn.
First of all the customer service is on a new level! if you ask a question, they respond in less than a minute; but the cool part is that they record their screen with their faces in it and show you step by step what you need to do! they send you a very useful link to see what to do and what not!
this app is probably the best out there!
it was very good service,I solved my problem very quickly,The service help was the best for solve the problem about sms,Thank you team Firepush!
installed today, setup is not hard and support is very good (fast+smart) so far app looks great with fair pricing. Their support is great and makes it worth it!
Great and fast service. Whenever I had a question the help center was quick to answer. Also, the app is everything it says to be.
It describes the app as being able to email customers who abandon their carts, and then email isn't even out yet! Mediocre, misleading app!
Hi Liam
We’re sorry that you were unable to use the Firepush emails feature at the time of your review, but we just wanted to let you know that our abandoned cart emails are now active and ready to use.
You can trigger up to three abandoned cart emails to send automatically and alter the design of your emails easily. We’re sure that if you revisit the app, you’ll see just how effective Firepush abandoned card emails are, especially when used together with web pushes and SMS messages.
We’d love to have you back as a client. We’re happy to give you free access for a limited time to try out web pushes, SMS messages and email campaigns with Firepush so you can use the app to its full potential at no cost. Just get in touch with our support team to take advantage of this offer. You won't regret it!
Kind regards,
Firepush Team
***
Dear Liam,
We have possibility to recover abandoned carts via promotional messages or automatons. We also have possibility to recover old carts.
Abandoned cart email automatons will be released next week. We already testing them and working on different templates which will skyrocket your cart recovery conversion rate.
Come back and we will give you Free access to try Web pushes, Emails and SMS messages. I am sure you will benefit from this deal a lot.
What do you need when you buy any product? Customer service and I assure, you will get it here 100%.
Incredible Support!! any problem will be solved. 200% recommendable. Great app with updates all months.
thanks edgaras, the best app ever. download rn. its really good and will convert a lot of sales and boost your site
Great app, easy to use, and alot of free options for small businesses just getting started like mine. I like that it helps me stay on top of things.
Very simple to set up and customer service is very fast and helpful with any questions you may have!
This App is AMAZING! Helps so much that you can target not only every customer but even make special sms's for one customer! Love it!
rational and good solution is easy to install, I started using it and when I see the effects I will write a more detailed comment
Amazing app, SMS retarget is killing it. Also web push notifications is great way for marketing. Recommend this app 100%
The app is solid, very nice features. Customer chat function is fantastic and Tom has been more than accommodating to make sure everything is legit. Highly recommend!
Edit: Support records any simple changes (if you're not too familiar with Shopify's admin) they make to your store and send it to you over the chat. So that if you need to go back and look over what they did while they have access to your store and to revert back from any changes, you have a record of it. A very nice touch of professionalism and transparency!
Great app! Simple and useful :)
Tom of customer service, was very kind in solving my problem in a practical and quick way. Thank you so much!
I love this app Its helps me a lot Hope I will get sales now. millions of messages in this app. I would love to suggest this app to my friends who are doing startup.
only reason why i am giving 4 stars is because i did not try it yet but they offer a great deals honestly, and they have a great customer support ,,,