Fenix Intelligent Delivery

Fenix Intelligent Delivery

by Fenix Commerce Inc

Improve customer shopping experience, conversion and profits

5.0 of 5 stars(13 reviews)

Increase conversion

Clearly communicate accurate Estimated Delivery Dates and Ship costs including PDP, Cart and Checkout to increase conversion.

Increase Revenue from Shipping

Lower actual shipping costs and increase revenues using real-time carrier and dynamic delivery options on the checkout.

Faster/Cheaper Delivery Option

Fenix optimizes the delivery options based on the customer location, inventory location and carrier shipping services used by the merchant.


About Fenix Intelligent Delivery

App Installation Requirements

  • Merchant must have an online store and business address must be in the USA
  • Merchant must have at least one fulfillment center in the USA
  • Delivery Estimates provided to only USA domestic buyer address orders at the checkout page using USA domestic carrier services of UPS and USPS
  • Merchant must accept USD Currency
  • Delivery Estimates not provided to International orders

Fulfillment Optimization for your Shoppers—and your Ops team

Per the latest market research, one of the biggest reasons shoppers abandon their carts is due to a lack of clarity for accurate delivery dates. Shoppers are demanding that visibility early in the shopping journey, just like top retailers in the world. The stakes have never been higher to address this critical shopper's need.

Retailers and brands deal with ever-increasing shoppers' delivery expectations, customer acquisition costs, and increased carrier fees. To successfully compete and grow in this environment requires an enterprise-level platform that can use AI and your data insights to optimize every shopper's journey dynamically. It ensures that you provide the best possible experience to your shoppers, resulting in topline growth without sacrificing profitability. The FenixCommerce Intelligent Delivery App addresses both of these issues by providing your shoppers with accurate Estimated Delivery Dates (EDDs) and Smart Shipping Costs—while giving your fulfillment team powerful tools to help them hit those EDDs using the lowest-cost-possible shipping services

Business Value Delivered

The IDP increases conversion and shipping revenue while reducing pre-sales inquiries.

Key Capabilities

  • Accurate Estimated Delivery Dates set clear expectations: Improve conversion, reduce customer inquiries, and provide a personalized experience to each shopper with accurate EDDs in your checkout.
  • Customize your checkout based on your business: Personalize your checkout for each shopper by presenting your choice of actual rates, flat rates, table-based rates, and promotional shipping offer like free shipping based on customer segments like first time buyers, loyal customers and many more.
  • Save money on shipping with real-time carrier rate shopping: Connect your carrier accounts and let the IDP do the rest. The IDP can rate-shop every shipment (including dimensional weights and split/combined orders) in real-time to select the most cost-effective carrier/service that will support the shipping option chosen by the customer.

Media gallery

Support

Pricing 30-day free trial

Basic

$329/month

or $301.58/month billed at $3,619 once per year

Plus $0.21 per order for over 1000 orders

  • Up to 1000 Orders/month

  • Delivery dates & shipcosts on PDP, Cart and Checkout

  • Smart order routing, Multi-location inventory,

  • Premium support

Plus

$949/month

or $869.92/month billed at $10,439 once per year

Plus $0.21 per order for over 5000 orders

  • Up to 5000 Orders/month

  • Delivery dates & shipcosts on PDP, Cart and Checkout

  • Smart order routing, Multi-location inventory

  • Premium support

Premium

$1,849/month

or $1,694.92/month billed at $20,339 once per year

Plus $0.21 per order for over 10000 orders

  • Up to 10000 Orders/month

  • Delivery dates & shipcost on PDP, Cart and Checkout

  • Smart order routing, Multi-location inventory

  • Premium support

Free

Free to install

Plus $0.21 per order for over 100 orders

  • Up to 100 Orders/month

  • Delivery dates & shipcosts on PDP, Cart and Checkout

  • Smart order routing, Multi-location inventory,

  • Basic support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Giant Outdoor Chess

Excellent business tool for your eCommerce store. Through this tool, we are able to give customers information they need to make informed decisions. Fenix Commerce assists us in many different ways. It allows us to present expected delivery dates to potential customers on the product pages of our websites. I can adjust the delivery date based on the customer's location, whether the item is a stock item, customized item or an out of stock item with a future delivery date. The tool also allows us to accurately calculate and present expedited shipping on multi-box SKUs. We sell very large items with some of our SKUs shipping in as many as seven individual boxes. We challenged the Fenix staff with many things we wanted to be added to the tool. Their staff has been incredibly responsive and creative in helping us achieve our goals!

reynspooner.com

Great solution for Shopify brands to compete with large brands and retailers. Increasing customer visibility of shipping estimates and times!
In a world where consumers are becoming more and more demanding on the fulfillment and ship expectations of ecommerce, Fenix helps translate backend strengths (or cover backend weaknesses) in a way that is more and more table stakes for DTC brands...without breaking the bank. Though it is somewhat difficult to empirically prove that their solution is boosting my conversion rate (at least it is difficult without complicated multi-variate testing that I can't afford right now), I rest a little easier knowing that, at worst, a lack of visibility on shipping times is no longer a major barrier to purchase on my site.
Fenix gives small brands a chance to compete with larger ecommerce retailers when it comes to giving their customers a lens into shipping options and timing expectations. A smaller brand store can quickly start showing shipping estimates earlier in the funnel to help further reduce barriers to purchase. Fenix gives numerous options about where to serve that information including not only the checkout and cart but also product pages. I've looked at other solutions which do this but none came close to the value proposition that Fenix offered in terms of accessing this level of site sophistication with an affordable cost of entry for smaller brands.

Tortuga

Great platform to help show the accurate delivery estimates to the customers. Improved conversion rate, reduced cart abandonment and best of all customer anxiety around when will I get my order.