Fenix Intelligent Delivery
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Acerca de esta aplicación
Fecha de lanzamiento
23 de diciembre de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
klaviyo, attentive, netsuite, shipstation, shiphero, Twilio** Esta aplicación funciona para el Plan Avanzado y superiores** Reduce el abandono del carrito, aumenta los ingresos por envío
FenixCommerce es la solución preferida para comerciantes de todos los tamaños que buscan reducir sus tasas de abandono de carrito mientras aumentan sus tasas de conversión de comercio electrónico y rentabilidad. Dos de las mayores razones para el abandono del carrito de compras se deben a la falta de promesas de entrega vagas o altos costos de envío. La plataforma de envío impulsada por IA de Fenix proporciona fechas estimadas de entrega en las páginas de productos, costos de envío personalizados en el checkout, y notificaciones de entrega después de la compra.
- Aumenta la conversión proporcionando fechas de entrega precisas en las páginas de productos.
- Reduce el abandono del carrito con múltiples opciones de envío, fechas de entrega estimadas
- Upsell de entrega rápida en el checkout aumentando los ingresos por envío
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16 reseñas
- El 100% de las calificaciones son de 5 estrellas
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El 0% de las calificaciones son de 4 estrellas
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El 0% de las calificaciones son de 3 estrellas
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BRAVO. We sell very time-sensitive products, and had been searching for years for an app that could display Estimated Arrival Dates on the product page, cart + checkout. Without Shopify Plus, there is no way to edit the Checkout Page, but somehow the Fenix app is magically able to do that! What this App has helped us with the most, is increasing conversion rate. Customers used to abandon their cart, email our Customer Service team asking when the gift would arrive. Now, that info is displayed for them in multiple places in live time. This app allows you to essentially display the "Estimated Arrival Date" just like Amazon does. We worked closely with the Fenix team to have them custom-build the Fenix App for our company. We have very complex needs (multiple shipping services; multiple lead times for products) and they were willing to build the functionality for us in a very personalized way. We've been using their app for about 3 years now. They have frequently released new updates.
We originally added Fenix because of the functionality of giving customers a smarter ETA for their orders and having more control over our expedited shipping offerings. However, one of the largest benefits is actually the control that their backend portal gives us over order fulfillment. You can add a custom buffer time per product (e.g. if we need more time to kit something on demand), or per shipping method (if UPS is experiencing major delays), or per warehouse (which I'll use if one of our 3PLs gets backed up over the holidays). We also worked with their developers to create auto-order-tagging rules based on product availability + the closest 3PL to the customer; this means that the app will tag the orders so as to direct them to the closest 3PL, taking into account product availability at each of our locations. (Our 3PLs use tags to know which orders to process and which to ignore.) This was something I had previously been looking into Order Management Systems for, which was going to cost $$$$.
Amazon Style - Best app for delivery estimates on PDP and Checkout. There's a lot of customizations available based on shipping options and carriers, and they have also excellent customer support! This app will increase your conversion rate with the shipping information and estimated delivery date displayed on your store. I recommend it to all Shopify stores.
We installed Fenix Commerce late last year and the team was amazing at getting us set up fast during the Christmas period and helping us mitigate support tickets, while also improving conversion. Since then they've helped roll out more features that help us improve the customer experience pre and post-purchase. Fenix in my opinion offers tools that are critical to growing an e-commerce business.
FENIX has changed the game for our brand's customer experience. FENIX instantly increased our conversion rate since we now display transparent, accurate shipping times. We also have now been able to optimize our shipping label selection due to FENIX's AI and this has saved us a ton of money and we are selecting the optimal shipping courier in realtime. FENIX has improved our overall customer journey, and it's reflected in our reviews. I'm excited for FENIX's new rollouts coming!!
Acerca de esta aplicación
Fecha de lanzamiento
23 de diciembre de 2020
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
klaviyo, attentive, netsuite, shipstation, shiphero, TwilioCreada por Fenix Commerce Inc
Acerca de Fenix Commerce Inc
Calificación promedio: 5,0
3 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
5434 Castle Manor Dr, san jose, CA, 95129, US
Soporte técnico
Enviar un mensaje408-893-2443
fixdsupport@fenixcommerce.ai