Fenix Intelligent Delivery

Fenix Intelligent Delivery

Price: Free
Rating (5.0)
Reviews

About this app

Launched

December 23, 2020

Languages

English

Works with

klaviyo, attentive, netsuite, shipstation, shiphero, Twilio

** This App works for Advance Plan and above** Reduce cart abandonment, Increase shipping revenue

FenixCommerce is the preferred solution for merchants of all sizes looking to reduce their cart abandonment rates while increasing their eCommerce conversion rates and profitability. Two of the biggest reasons for shopping cart abandonment is due to lack of vague delivery promises or high shipping costs. Fenix AI-powered shipping platform provides estimated delivery dates on the product pages, personalized shipping costs on the checkout, and post-purchase delivery notifications.

FenixCommerce is the preferred solution for merchants of all sizes looking to reduce their cart abandonment rates while increasing their eCommerce conversion rates and profitability. Two of the biggest reasons for shopping cart abandonment is due to lack of vague delivery promises or high shipping costs. Fenix AI-powered shipping platform provides estimated delivery dates on the product pages, personalized shipping costs on the checkout, and post-purchase delivery notifications. more
  • Increase conversion by providing accurate delivery dates on the product pages.
  • Reduce cart abandonment with multiple Shipping options, Estimated Delivery Dates
  • Upsell fast delivery on the checkout increasing shipping revenue

15 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 9, 2021

We originally added Fenix because of the functionality of giving customers a smarter ETA for their orders and having more control over our expedited shipping offerings. However, one of the largest benefits is actually the control that their backend portal gives us over order fulfillment. You can add a custom buffer time per product (e.g. if we need more time to kit something on demand), or per shipping method (if UPS is experiencing major delays), or per warehouse (which I'll use if one of our 3PLs gets backed up over the holidays). We also worked with their developers to create auto-order-tagging rules based on product availability + the closest 3PL to the customer; this means that the app will tag the orders so as to direct them to the closest 3PL, taking into account product availability at each of our locations. (Our 3PLs use tags to know which orders to process and which to ignore.) This was something I had previously been looking into Order Management Systems for, which was going to cost $$$$.

Baloo Living
United States
Over 2 years using the app
Edited August 5, 2021

Amazon Style - Best app for delivery estimates on PDP and Checkout. There's a lot of customizations available based on shipping options and carriers, and they have also excellent customer support! This app will increase your conversion rate with the shipping information and estimated delivery date displayed on your store. I recommend it to all Shopify stores.

Party Expert
Canada
About 2 years using the app
April 28, 2022

We installed Fenix Commerce late last year and the team was amazing at getting us set up fast during the Christmas period and helping us mitigate support tickets, while also improving conversion. Since then they've helped roll out more features that help us improve the customer experience pre and post-purchase. Fenix in my opinion offers tools that are critical to growing an e-commerce business.

Knifewear - Handcrafted Japanese Kitchen Knives
Canada
About 2 years using the app
March 14, 2021

FENIX has changed the game for our brand's customer experience. FENIX instantly increased our conversion rate since we now display transparent, accurate shipping times. We also have now been able to optimize our shipping label selection due to FENIX's AI and this has saved us a ton of money and we are selecting the optimal shipping courier in realtime. FENIX has improved our overall customer journey, and it's reflected in our reviews. I'm excited for FENIX's new rollouts coming!!

Femme Detox
United States
About 2 years using the app
May 22, 2021

We've been thrilled with the effectiveness and accuracy of Fenix's projected arrival dates for our customer's orders. The app is effective for both Freight and Parcel Services. We recommend you give Fenix a try.

Giant Outdoor Chess
United States
Almost 2 years using the app

About this app

Launched

December 23, 2020

Languages

English

Works with

klaviyo, attentive, netsuite, shipstation, shiphero, Twilio

Built by Fenix Commerce Inc

About Fenix Commerce Inc

5.0 average rating

3 years building apps for the Shopify App Store

5434 Castle Manor Dr, san jose, CA, 95129, US

Support

Send a message

408-893-2443

fixdsupport@fenixcommerce.ai

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