FlashSearch‑AI Search & Filter , 58 則評價
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This app is so helpful and smart! This is a completely new area for us, and Andy at support has always answered our questions and guided us in the right direction. We are truly grateful for that!
Hey there! Thanks for taking the time to write us a review, we're pleased to hear that you find our app useful. We're always available if you need help, so please don't hesitate to reach out while building your business. Take care!
Best regards,
Flash Search Team
Thanks Andy, he is very reliable partner, he has helped me several times with many problems and always in a very timely manner.
Thanks so much for giving us a wonderful review. That certainly motivates us to keep making products and services better.
Best regards,
Flash Search Team
Anna has been excellent at assisting me with all the needs for my store. She is very accommodating and patient and an expert at her job. She's brilliant!
Thanks so much for giving us a sweet review. That certainly motivates us to keep making products and services better.
This app is awesome and Andy really helped me out with the whole process
I truly appreciate the support team!
Such an amazing and easy to use app. And when I needed assistance, Andy was quick to answer my questions and help me out. Great job, Andy! Many thanks!
Very good search app. It does exactly what it says it does. Helps me understand what people are actually looking for
Great customer service! They are always ready to help you. Thank you Andy for helping me solve issues!!
Thanks a ton for your awesome review! We're so glad to hear that you love our app and our support. That certainly motivates us to keep making products and services better.
Cheers!
Flash Search Team
The app just hang and I had to wait for an hour. It simply does not work for me. Hope I can find a better one.
Hi,
I'm Anna from Flash Search support team. I hope you are doing fine.
I started to work for Flash Search team for a few months and I feel it's not fair to the whole team's effort to read this review of yours, so I decided to reply so that other customers can read it and they can better understand about it.
First of all, I want to say apologize for the bad experience while using the app. It has been a long time since when you leave this feedback to us. We didn't reply to anything because you closed the store right after leaving this review. Also, I see you uninstalled the app after installing it only "3 MINUTES", but you say the app hang and you have to wait for "1 HOUR", this is ridiculous. Also, we have the live chat support system and we work in the same time zone as you, I wish you contacted us when you had the issues before.
I really hope you can read this and if you ever reopen the store in the future, hope you will try our app one more time and give us the opportunity to assist you. I hope then you will get more satisfied with us <3
Best Regards,
Anna